Manager,FIUQualityAssurance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** The Manager, FIU Quality Assurance is responsible for managing the execution of consistent QA reviews completed by a team of Quality Assurance Specialists in order to assure that the quality of investigations within the Financial Intelligence Unit (FIU) meets requirements. Specific activities include effective people management and overseeing the analysis, interpretation and documentation of results for the purpose of assessing ML/TF risks. The Manager is accountable for the quality of the reviews performed by their team of QA Specialists and conducts periodic reviews to assess this, identify and document concerns, and to deliver coaching where necessary. The Manager role is accountable for providing recommendations and/or solutions to address any gaps identified. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 3-5 days per week on-site, while other days will be remote._ **How you 'll succeed** * **Building team** and individual capabilities by providing development opportunities such as projects, and training; * **Manage QA activities** for investigations within the FIU including Triage alert adjudication, AMLI case investigations, High Risk Client/Enhanced Due Diligence reviews, in addition to other areas which may be identified in scope; * **Ensure QA reviews** are completed by QA Specialists as assigned; * **Identify and escalate