Company
ManagerFinancialCrimeOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager Financial Crime Operations. Skills: Financial Crime Operations, People leadership, Process management. Day-to-day management and oversight of people and processes. Provide coaching sessions and formulate development plans”
What You'll Achieve.
Provide world class prevention and detection of Financial Crime; Safeguard the Group and wider community; Elimination of financial crime; Ensure our people experience the best; Driving a culture of quality of continuous improvement and performance; Proactively identify, understand and act on and/or escalate current and future risks; Ensuring successful embedment within your teams; Play a key role in line 3 audit requests and preparing closure packs
Industry & Context.
May at times be required to work public holidays
What They're Looking For.
Must Have
Experience in a fast-paced, high volume operational environment required
Nice to Have
Well-developed experience in people leadership and management preferred, Demonstrable experience in a financial crime, regulatory or law enforcement operations role preferred, Experience in working with data, reporting and analytics to make informed decisions preferred, Completion of tertiary education preferred
What You'll Do.
Day-to-day management and oversight of people and processes
Provide coaching sessions and formulate development plans
Initiate regular side by sides
report and escalate incidents
Accurately record customer interactions
findings and decisions
Review and provide oversight and recommendations relating to high-risk customer matters
Act in a discrete and confidential manner
Review and address all issues that arise relating to quality of output
Take accountability for your team’s performance/targets
Provide input to any new or changing Group AML/CTF Policies
Execute control assurance testing
Escalate matters to our Financial Crime Compliance team
How You'll Work.
Team & Collaboration
Build effective relationships with a range of stakeholders including peers, leaders, QA and L1 Risk partners, FCC and technology delivery teams; Escalate matters to our Financial Crime Compliance team and other stakeholders where appropriate
Full Job Description
FCO is accountable for the development, implementation and ongoing leadership of the group’s financial crime shared services. FCO leads the Group’s approach to managing AML / CTF, and Sanctions risks and obligations. This enables our team to provide world class prevention and detection of Financial Crime to safeguard the Group and wider community through our expertise, insights and quality which is vital in the Group’s relentless pursuit of the elimination of financial crime. **The Role** As a Manager in FCO you will be Responsible for the day-to-day management and oversight of people and processes and associated KPIs including quality, volumes, rosters, systems and workflow. You’ll provide coaching sessions and formulate development plans with each of your direct reports are completed, this includes performance discussions when relevant. To ensure our people experience the best, this role also includes driving a culture of quality of continuous improvement and performance by initiating regular side by sides, training sessions and providing timely You’ll stay abreast of financial crime and security related trends and emerging issues, ensuring our wider FCO team is across any chance so we can continue to proactively identify, understand and act on and/or escalate current and future risks to the Group. You will also identify, report and escalate incidents, issues and risks within Group timeframes. This includes ensuring you and your team accurately record customer interactions, findings and decisions within the appropriate Group systems in a concise and timely manner. Subsequently, you’ll be significant in reviewing and provide oversight and recommendations relating to high-risk customer matters relating to terrorism financing along with other material matters which may arise. **On any given day you will** * Act in a discrete and confidential manner to ensure the Groups policies and processes remain confidential, and tipping-off provisions are not breached. * Build ef
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