Manager,FinalMileLogistics

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Responsible for the strategic design, operational execution, and continuous improvement of White Cap’s final mile delivery platform across Central Dispatch markets and Customer Delivery Hubs (CDHs). Ensures final mile operations are scalable, cost-effective, customer-focused, and aligned with White Cap’s growth and profitability objectives. This position operates with a high level of autonomy and ownership. In the current state, the role functions as a senior individual contributor while establishing the foundation for future team expansion. As the program evolves, this role will assume direct people leadership responsibilities, including hiring, coaching, and performance management **Major Tasks, Responsibilities and Key Accountabilities** * Own the end-to-end final mile delivery strategy across all final mile locations, specializing in Central Dispatch and CDH networks. * Design scalable operating models that support market growth and service reliability. * Identify cost, service, capacity, and execution risks and implement corrective actions. * Develop, document, and maintain SOPs governing final mile execution. * Own training content and deployment to ensure consistent field adoption. * Audit adherence to SOPs and address gaps through corrective action and retraining. * Design and own KPIs tied to growth, profitability, service, and execution quality. * Produce executive-ready reporting and performance insights. * Use data to drive continuous improvement and prioritization decisions. * Partner with Transportation, Operations, IT, Finance, and external vendors. * Influence without authorit