Arrow
Manager,FieldApplicationsEngineer
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optimal for Senior candidates.
“Manager, Field Applications Engineer at Arrow. Skills: FPGA, Demand Creation, Solution Selling, AI/ML Acceleration. Lead FPGA FAE team. Drive demand creation activities”
What You'll Achieve.
Drive demand creation activities; Achieve KPIs; Ensure design wins; Maximize Arrow content on designs; Facilitate solutions for customers; Influence designs utilizing solution selling; Manage the opportunity funnel
Industry & Context.
Troubleshoot and resolve customer issues; Handle line-down technical crises; Complex debugging sessions
Provide onsite technical support
What They're Looking For.
Must Have
FPGA Architecture & RTL, FPGA (Agilex, Stratix 10, Cyclone V/10), HDL (Verilog, VHDL, or SystemVerilog), Quartus Prime design suite (Pro and Standard editions), high-speed serial interfaces (PCIe, Ethernet, SerDes), memory controllers (DDR3/4/5), hardware at the board level, signal integrity, power delivery issues, Solution Selling, AI/ML Acceleration, FPGA AI Suite, OpenVINO, Embedded Systems, Nios V (RISC-V), ARM-based SoC FPGAs, C/C++ coding, Linux OS integration, DSP Knowledge, DSP Builder, MATLAB/Simulink, Customer Facing, Problem Solving, Strategic Planning
Nice to Have
Experience of managing a team
What You'll Do.
Drive demand creation activities
Build customer relationships
Attend supplier training
Provide technical support
Troubleshoot customer issues
Provide in-depth technical support
Stay updated on FPGA technologies
Maximize Arrow content
Understand customer needs
Leverage Arrow resources
Facilitate customer solutions
Apply technical knowledge
Act as first point of contact
Resolve technical support issues
Provide onsite technical support
Identify key relationships
How You'll Work.
Team & Collaboration
Work closely with Engineering & Marketing teams; Collaborate with field and factory resources; Develop and deliver technical proposals; Attend and participate in strategic meetings; Partner with sales team; Provide technical support and consulting; Provide feedback to supplier field sales
Communication Scope
Presenting technical roadmaps
Process & Methodology
Strategic Planning, Manage opportunity funnel
Full Job Description
# **Position:** Manager , Field Applications Engineer # **Job Description:** **What You’ll Be Doing** * Leading a team of FPGA FAEs to drive demand creation activities. * Responsible for driving team to achieve the KPIs. * Building relationships with key decision makers of customers. * Familiarize with the latest technologies in FPGA and Acceleration domains like AI/ML by attending supplier training in person and via conference calls. * Provide technical support and guidance to customers on FPGA solutions. * Troubleshoot and resolve customer issues related to FPGA systems. * Provide in-depth technical support to customers in their selection and use of Arrow PLD lines development tools, silicon and IP products that ensure design wins for Arrow. * Stay updated on the latest FPGA technologies and trends. * Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling. * Be the first point of contact for customers in resolving any technical support issues while working with PLD silicon, tool and IP products, provide onsite technical support. * Identify key relationships amongst decision makers within suppliers and customers. **Team Collaboration:** * Work closely with Engineering & Marketing teams to resolve customer issues, product enhancements. * Collaborate with field and factory resources to develop and deliver technical proposals to customer project managers, engineering managers, system architects and design engineers. * Attend and actively participate in strategic branch meetings and QBR. Develop and drive strategic technical plans by supplier line or customer solutions. * Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow
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