Capital One

Financial Services

Manager,ExecutiveCommunications

$122–139k Plano, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Executive Communications at Capital One. Skills: Executive communications, Content strategy, Ghostwriting. Lead internal communications strategy development. Draft talking points”

Industry & Context.

Financial Services
Problems you'll solve

Solve complex problems; Analytical problem-solver; Define the unknown

What They're Looking For.

Must Have

High School Diploma, GED or equivalent certification, At least 6 years of experience in corporate communications, internal communications, public relations, journalism, marketing, social media management, writing, or a combination, At least 3 years of experience in communication strategy development for internal communications or executive leaders, At least 2 years of experience in ghostwriting

What You'll Do.

Lead internal communications strategy development

Draft organizational changes

Draft associate engagement messaging

Leverage data to drive improvements

Lead communication efforts for internal divisional events

Lead communication efforts for associate engagement events

Lead complex internal communications campaigns

Lead change management campaigns

Draft prep documents for executive-level internal events

Contribute to internal storytelling strategy

Contribute to external storytelling strategy

Partner cross-functionally on key initiatives

Manage high-visibility projects

Gather input from stakeholders

Contribute as a member of the Financial Services

Identify key opportunities

Develop solutions for internal needs

Develop solutions for external needs

Ghostwrite content in the style and voice of

How You'll Work.

Team & Collaboration

Cross-functional teams; Matrix organization; Executive-level stakeholders

Communication Scope

Executive communications; Associate engagement; Change management; Storytelling; Executive writing

Process & Methodology

Manage projects

Full Job Description

Manager, Executive Communications - Financial Services We’re seeking an influential communicator who has experience writing high-quality and high-visibility content for executives, solving complex problems using creative communications techniques, leveraging data and technology to shape engagement strategies, and working in cross-functional teams to drive results. In Financial Services at Capital One, we believe internal and external communications go hand-in-hand. With an amazing employee culture, innovative business strategy and deep commitment to giving back to the community, we have a robust story to share with a variety of stakeholders. The thought leadership and communications strategy for our divisional president is an important part of how we organize, message and distribute this story across channels. In this role, you’ll lead communications efforts in a variety of channels, with an emphasis on internal executive communications, associate engagement communications and change management communications. Additionally, you will play a key role in supporting internal communications for divisional/campus events, contribute to our regular survey deployment and analysis strategy, and execute both internal and external executive writing. If you’re a strategic thinker, planner and storyteller who merges writing and data to inspire others to think differently and empower them to act, you might be our next team member. We’re looking for someone with endless curiosity; who communicates concisely but thinks big; can work cross-functionally to solve complex business needs; and is a storyteller who writes with heart and an above-and-beyond attention to detail. The ideal candidate will be highly effective at navigating a matrix organization and influencing people by leveraging communications expertise, possess a knack for attacking complex problems, and have a keen ability to work within ambiguity and define the unknown. We are looking for an expert wordsmith and ghostwrite

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