Indigo Books & Music
Retail
Manager,Events
“Manager, Events at Indigo Books & Music. Skills: event production, operational planning, cross-functional coordination, budget management. Lead day-to-day execution of events program. Translate strategic vision into operational plans”
What You'll Achieve.
Event Sales & Profit; Event Customers; On time execution; Author, Publisher & Key Stakeholder Satisfaction; Employee Engagement
Industry & Context.
Analytical thinker with the ability to interpret event data and surface actionable insights; Solutions-oriented — with a bias for action and a hands-on approach
Flexible schedule including evenings, weekends and holidays
What They're Looking For.
Must Have
5–7 years of experience in Events, Marketing, Retail, or a related experience managing direct reports preferred, Proven track record planning and executing multi-channel, large-scale events from concept through post-event analysis
Nice to Have
Experience in retail, media, publishing, or hospitality considered a asset
What You'll Do.
Lead day-to-day execution of events program
Translate strategic vision into operational plans
Manage 2-3 event coordinators
Deliver events on time
Own end-to-end event production
Lead concept and development of programming
Own internal project planning and execution
Manage cross-functional workflows
and financial coordination
Act as escalation point for operational risks
Lead Bi-Weekly Events Planning meeting
Introduce and lead Store-Events Monthly Meeting
Serve as primary operational contact
Ensure execution standards are upheld
Identify process gaps and lead improvements
Train and support stores on execution
How You'll Work.
Team & Collaboration
Serve as the primary operational contact for authors, publishers, and cross-functional partners; Lead and chair the Bi-Weekly Events Planning meeting, driving alignment across the coordinator team and cross-functional partners; Introduce and lead the Store-Events Monthly Meeting, building a direct feedback loop between the events team and store leaders; Serve as the primary operational contact for Retail Ops, Loss Prevention, Finance & Accounting, General Managers, Store Events Leaders, Creative, Marketing, and Merchants; Foster collaboration and knowledge sharing across teams and functions
Communication Scope
Excellent written and verbal communication; Confident presenting to stakeholders and executives; Proactively communicate timelines, risks, and deliverable status
Process & Methodology
Translate strategic direction into clear execution frameworks, project plans, and delivery timelines, Own internal project planning and execution, Manage cross-functional workflows, delivery standards, and operational SLAs
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