Harvard University

Education

Manager,Event&MediaProductionCoordination

$95–145k ~AI est. Cambridge, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Manager, Event & Media Production Coordination at Harvard University. Skills: Event production coordination, Media production coordination, Team management, Workflow systems. Manage two Event and Media Production Coordinators. Triage requests for events and media production”

Industry & Context.

Education
Problems you'll solve

Triage requests; Troubleshooting

What They're Looking For.

Must Have

2+ years managing coordinators, Experience with ServiceNow, Experience with FileMaker, Experience with Farmerswife/Cirkus, Experience with EMS RoomBook, Experience with ServiceNow integration, Experience with event production, Experience with media production, Experience with high-end event support, Experience with digital accessibility policies, Experience with data security policies

Nice to Have

Technical proficiency, Nimble, User-focused, Accountable IT professional, Collaborates well in team environment

What You'll Do.

Manage two Event and Media Production Coordinators

Triage requests for events and media production

Collect preproduction information from clients

Communicate production details to the E&MP team

Oversee the unit’s scheduling and project management environment

Oversee interface with EMS RoomBook

Oversee ServiceNow integration

Collect service data metrics

Report service data metrics

Handle invoicing for the unit

Handle receivables for the unit

Allocate resources for events

Assign events and studio production requests

Establish realistic client expectations

Book technical staff on sessions

Book technical staff on events

Design workflow systems

Create workflow systems

Teach workflow systems

Oversee creation of call sheets

Oversee creation of FileMaker Job Slips

Define scope of work for technicians

Oversee scheduling of live-streams

Oversee scheduling of live-captioning

Coordinate media lifecycle

Ensure events comply with Harvard policies

Ensure production events comply with Harvard policies

How You'll Work.

Team & Collaboration

Cross-functional partnerships; Collaborate with Director; Collaborate with Manager; Collaborate with Production Managers; Collaborate with other managers; Collaborate with coordinators; Collaborate with clients

Communication Scope

Client communication

Process & Methodology

Project lifecycle management, Scheduling, Resource allocation

Full Job Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you! More About HUIT: Our Mission: [huit.harvard.edu/about](https://huit.harvard.edu/about) We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. HUIT’s core values are: * Human-centered * University-focused * Innovation-driven * Team-oriented IT Academy (designed for IT Staff): HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his

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