Harvard University
Higher Education
Manager,Event&MediaProductionCoordination
“Manager, Event & Media Production Coordination at Harvard University. Skills: Event production, Media production, Coordination, System administration. Manage two Event and Media Production Coordinators. Triage requests”
What You'll Achieve.
Advance Harvard's mission; Support university's excellence; Achieve goals; Empower Harvard community; Advance education; Advance knowledge; Advance discovery; Enable IT staff to grow professionally; Become trusted partner; Accomplish goals of Event Production Coordination Team
Industry & Context.
Triage requests; Troubleshooting
What They're Looking For.
Must Have
2+ years experience in event and media production coordination, Experience with ServiceNow, Experience with FileMaker, Experience with Farmerswife/Cirkus, Experience with EMS RoomBook
Nice to Have
Technically proficient, Nimble, User-focused, Accountable IT professional, Connects with importance of collaborating well in team environment
What You'll Do.
Manage two Event and Media Production Coordinators
Collect preproduction information from clients
Communicate production details to E&MP team
Oversee unit's scheduling and project management environment
Oversee interface with EMS RoomBook
Oversee ServiceNow integration
Collect and report service data metrics
Handle invoicing and receivables for the unit
Work closely with Director of Events and Media
Staff and plan complex events
Ensure requests are promptly addressed
Create processes and workflows
Create systems to support unit goals
Create systems for performance management
Assign events and studio production requests
Oversee scheduling of production projects
Establish realistic client expectations
Book technical staff on sessions and events
Design workflow and systems for coordination
Create FileMaker Job Slips
Define scope of work for technicians
Oversee scheduling of live-streams
Oversee scheduling of live-captioning
Coordinate media lifecycle
Collaborate with clients on compliance
Ensure compliance with Harvard's digital accessibility policies
Ensure compliance with Harvard's data security policies
Ensure team has necessary access to client platform
Ensure team has pertinent information
Oversee delivery of media products to clients
Communicate revisions and corrections to managers
Collaborate with Financial Administrator for event financials
Collaborate with Financial Administrator for reporting
Manage invoicing for billable services
Manage estimates for billable services
Ensure bills are processed
Ensure bills are paid via checks
Ensure bills are paid via billing codes
Administer department's scheduling system
Administer department's staffing system
Administer department's billing system
Customize system to meet department's changing needs
Onboard staff onto systems
Offboard staff onto systems
Create metrics for E&MP portfolio
Generate reports on E&MP portfolio
How You'll Work.
Team & Collaboration
Cross-functional partnerships; Collaborative partnerships; Team environment; Direct reports; Relevant E&MP Manager(s); Studio and Field Production Manager(s); ESS Leadership
Communication Scope
Client communication; Production details communication
Process & Methodology
Project lifecycle management, Project management environment
Applying for this Manager, Event & Media Production Coordination role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Harvard University?
Real rants from real employees. Read before you apply.