LinkedIn

Internet

Manager,EnterpriseTechnicalSystems

₹35–55L ~AI est. Bengaluru, Karnataka, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Manager, Enterprise Technical Systems at LinkedIn. Skills: IT operations, Service management, Team leadership, Regional IT strategy. Oversee IT operations. Optimize IT operations”

What You'll Achieve.

Improve IT operations; Optimize IT operations; Deliver reliable services; Deliver scalable services; Deliver cost-effective services; Minimize disruption; Ensure timely resolution; Support global goals; Support growth; Support modernization; Improve cost-to-serve; Ensure compliance; Align technology with needs

Industry & Context.

Internet
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Bachelor's degree in IT or CS, 7+ years IT operations management, 5+ years IT service management, 2+ years regional IT budget management, 1+ year management experience

Nice to Have

10+ years IT operations management, Improved CSAT, NPS, MTTR, SLA, AI/automation solutions experience, Vendor management experience, Office move IT planning, Strategic and hands-on approach, Cloud platforms experience, APAC data protection knowledge, ITIL, KPIs, SLAs familiarity, Fast-paced tech organization experience, Proficiency in Tableau or Power BI

What You'll Do.

Oversee IT operations

Optimize IT operations

Ensure efficient systems

Ensure secure systems

Align IT with objectives

Ensure day-to-day operations

Manage end-user support

Manage hardware/accessories

Manage asset management

Manage print services

Implement IT procedures

Maintain IT standards

Partner with Security

Partner with Facilities

Partner with Workplace

Lead IT professionals

Coach IT professionals

Develop IT professionals

Manage career development

Provide technical guidance

Provide escalation support

Ensure timely resolution

Oversee staffing levels

Develop IT strategies

Execute IT strategies

Support organizational goals

Support modernization

Conduct technology evaluations

Ensure best practices adoption

Improve cost-to-serve

Maintain security protocols

Maintain data protection

Ensure regulatory compliance

Ensure organizational controls

Ensure audit guidelines

Partner with business stakeholders

Ensure technology aligns

Report service performance

Report service health

Own vendor performance

Drive vendor improvement

Forecast future needs

Evaluate cost-effective solutions

How You'll Work.

Team & Collaboration

Cross-functional leaders; Local IT teams; Global technology stakeholders; Security; Facilities; Workplace; Finance; HR; APAC business stakeholders

Communication Scope

Reporting

Process & Methodology

IT projects, Hardware upgrades, Software upgrades

Full Job Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. About the Role LinkedIn is looking for a Regional IT Manager (APAC) within LinkedIn’s Productivity Engineering Operations (PE Ops) organization. The Productivity Engineering Operations organization spans technology across LinkedIn’s infrastructure, security, and business products and applications. We work to improve and transform the employee technical support experience by delivering support services that are effortless, self-service-first, and near-real-time. The ideal candidate is a hands-on manager with strong technical depth, people leadership skills, and experience operating in a distributed, multinational tech environment. This candidate should also be fluent with building scalable support solutions and driving transformation in enterprise IT. The Regional IT Manager is responsible for overseeing and optimizing all IT operations across a defined geographical region. This role ensures systems, infrastructure, and support services operate efficiently, securely, and in alignment with global organizational objectives. You will partner closely with cross-functional leaders, local IT teams, and global

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