Capital One
Manager,EnterpriseLearningConsultant(Leadership&Competency)
“Manager, Enterprise Learning Consultant (Leadership & Competency) at Capital One. Skills: Learning solutions partner for leadership and competency development portfolios, Localized expert on leadership development assets, Bridging the gap between business needs and learning execution, Owning the health and evolution of core competency and leadership portfolios. Own the end-to-end strategy for the Enterprise Competency and Leadership portfolios. Partner with Line of Business (LoB) Learning Consul”
What You'll Achieve.
Ensure content remains relevant, high-quality, and aligned with enterprise goals; Ensure our learning ecosystem is modern, accessible, and results-driven; Ensure leadership development programs remain best-in-class; Quantify the return on investment for your portfolios
Industry & Context.
Diagnose root-level business challenges; Leveraging consultative inquiry to propose systemic learning solutions; Utilizes research and program analytics to validate strategic pivots and quantify the return on investment
Capital One will not sponsor a new applicant for employment authorization for this position.
What They're Looking For.
Must Have
High School Diploma, GED, or equivalent certification, At least 4 years of experience in Learning & Development, Human Resources, or Corporate Consulting, At least 2 years of experience in Program or Project Management
Nice to Have
Bachelor’s Degree in Human Resources, Business Administration, or Organizational Development, Experience managing a large-scale Leadership Development portfolio or program, Proven track record of managing external Vendor Relationships, Experience with Learning Experience Platforms or internal site management (e. g. , SharePoint, Google Sites), communication skills with experience engaging Executive-level stakeholders
What You'll Do.
Own the end-to-end strategy for the Enterprise Competency and Leadership portfolios
Partner with Line of Business (LoB) Learning Consultants and Facilitators to conduct ongoing needs assessments
Identify critical performance gaps within the current leadership curriculum
Act as the 'connective tissue' between stakeholders and the Design team
Translate business intent into actionable design blueprints for internal training needs
and improve programs for high-potential talent
Identify external vendors to bring specialized
world-class training solutions into our ecosystem
Curate our Leadership speaker series (6–7 events annually)
Partner with Senior Director+ speakers and thought leaders
Own and maintain the Leadership intranet pages
How You'll Work.
Team & Collaboration
Partner with Line of Business (LoB) Learning Consultants and Facilitators; Act as the 'connective tissue' between stakeholders and the Design team; Partner closely with the Differential Investment Programs (DIPs) team; Proactively work with our Vendor Management team; Cultivating high-trust partnerships with external vendors, instructional designers, LOB learning consultants and executive leadership
Communication Scope
Engaging Executive-level stakeholders
Process & Methodology
Program or Project Management
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