Norwegian Cruise Line Holding
ManagerDigitalProductDesign
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Designing and delivering seamless and desirable digital experiences across web and mobile applications, Driving the creation of user experience vision, strategy, and success metrics, Building and lead”
Industry & Context.
All candidates must complete an on-line application to be considered.
What You'll Do.
Designing and delivering seamless and desirable digital experiences across web and mobile applications
Driving the creation of user experience vision
Building and leading a team of UI/UX designers
Developing a cohesive user experience vision
Establishing a collaborative and efficient design ops process
Collaborating with product management
and stakeholders to develop solutions
Analyzing guest metrics
Mastering the guest journey and mapping user experiences across digital channels
Developing UX hypotheses
clickable UI prototypes
Communicating design concepts and vision to all levels of the organization
Maintaining design consistency
Iterating the web and mobile app’s UI/UX based on market feedback
Full Job Description
**APPLY ONLINE** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. **JOB SUMMARY** Responsible for designing and delivering seamless and desirable digital experiences across web and mobile applications. With a “guest-first” focus, this position will drive the creation of user experience vision, strategy, and success metrics within the Digital Experience teams. Build a team of UI / UX designers that will reimagine the digital experience, designing intuitive and enticing designs that ultimately solve guest problems and optimize critical user paths. **POSITION RESPONSIBILITIES** * Attract, retain, motivate and grow an incredible team of digital UI/ UX product designers. Help each of your product managers and digital product designers grow their skills and be successful in their areas. This includes frequent feedback and coaching, as well as creating opportunities for growth. * Help foster a strong team-focused culture that will cultivate innovation. * Develop a cohesive user experience vision, strategy, and success metrics within the Web and Mobile teams that align with organizational goals. * Establish a design ops process that is collaborative allowing feedback and efficient reducing time-to-value. * Collaborate with product management, engineering, delivery, and relevant business stakeholders to develop solutions that can be implemented within our appetite for time, solve the primary challenge, and that don’t violate operational, financial, or technical constraints. * Analyze guest metrics (i.e., NPS, usability efficiency, etc.). * Be the voice of our guests throughout design and development for new products and features. * Master the guest journey, mapping user experiences across digital channels. * Deeply understand guests/end users; develop user profiles/user personas; conduct usability studies, build user scenario
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