Norwegian Cruise Line Holding

ManagerDigitalProductDesign

miami, florida, united states FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Designing and delivering seamless and desirable digital experiences across web and mobile applications, Driving the creation of user experience vision, strategy, and success metrics, Building and lead”

Industry & Context.

Eligibility Requirements

All candidates must complete an on-line application to be considered.

What You'll Do.

Designing and delivering seamless and desirable digital experiences across web and mobile applications

Driving the creation of user experience vision

Building and leading a team of UI/UX designers

Developing a cohesive user experience vision

Establishing a collaborative and efficient design ops process

Collaborating with product management

and stakeholders to develop solutions

Analyzing guest metrics

Mastering the guest journey and mapping user experiences across digital channels

Developing UX hypotheses

clickable UI prototypes

Communicating design concepts and vision to all levels of the organization

Maintaining design consistency

Iterating the web and mobile app’s UI/UX based on market feedback

Full Job Description

**APPLY ONLINE** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. **JOB SUMMARY** Responsible for designing and delivering seamless and desirable digital experiences across web and mobile applications. With a “guest-first” focus, this position will drive the creation of user experience vision, strategy, and success metrics within the Digital Experience teams. Build a team of UI / UX designers that will reimagine the digital experience, designing intuitive and enticing designs that ultimately solve guest problems and optimize critical user paths. **POSITION RESPONSIBILITIES** * Attract, retain, motivate and grow an incredible team of digital UI/ UX product designers. Help each of your product managers and digital product designers grow their skills and be successful in their areas. This includes frequent feedback and coaching, as well as creating opportunities for growth. * Help foster a strong team-focused culture that will cultivate innovation. * Develop a cohesive user experience vision, strategy, and success metrics within the Web and Mobile teams that align with organizational goals. * Establish a design ops process that is collaborative allowing feedback and efficient reducing time-to-value. * Collaborate with product management, engineering, delivery, and relevant business stakeholders to develop solutions that can be implemented within our appetite for time, solve the primary challenge, and that don’t violate operational, financial, or technical constraints. * Analyze guest metrics (i.e., NPS, usability efficiency, etc.). * Be the voice of our guests throughout design and development for new products and features. * Master the guest journey, mapping user experiences across digital channels. * Deeply understand guests/end users; develop user profiles/user personas; conduct usability studies, build user scenario

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