Belk

Manager,DigitalMerchandise

Charlotte, North Carolina, United States; Plano, Texas, United States; Tampa, Florida, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Digital Merchandise at Belk. Skills: Digital Merchandising, Site merchandising, Customer experience. Develop and execute site merchandising strategies. Improve customer shopping experience”

What You'll Achieve.

Increase revenue and conversion; Drive increases in engagement and conversion

Industry & Context.

Problems you'll solve

Take action accordingly on product onsite reporting; Determine optimization opportunities in assortment or online customer experience; Refines strategy based on measured results; Recommends enhancements/updates based on category knowledge, competitive analysis, and customer behavior; Adjust based on customer engagement

What They're Looking For.

Must Have

1-3 years of digital merchandising leadership experience, Experience operating successfully in a fast-paced changing environment, Knowledge of principles in Marketing, Merchandising, or User Experience, Software Proficiency in Microsoft office, outlook, web content management system, and web analytics, Understanding of online retail, marketing trends, design concepts within the digital space, responsive and adaptive concepts, Understanding of KPIs, data analysis and reporting, Understanding of appropriate technology platforms and retail systems, Understanding of web site information architecture, taxonomies and site mapping

What You'll Do.

Develop and execute site merchandising strategies

Improve customer shopping experience

Increase revenue and conversion

Lead digital merchandisers

Manage item setup workflow

Ensure accuracy of product setup

Ensure on time site launches

Maintain product onsite reporting

Provide business status reporting

Execute visual merchandising strategies

Drive engagement and conversion

Create and manage category page content

Develop and execute category initiatives

Perform category analysis

Determine optimization opportunities

Establish digital objectives

Test merchandising effectiveness

Refine strategy based on results

Recommend enhancements/updates

Define proper taxonomy

Define proper attribution

Monitor site experience

Adjust site experience

Assist with customer service questions

Assist with warehouse issues

Assist with product questions

How You'll Work.

Team & Collaboration

Partner with internal and external contacts; Partners with Digital Marketing; Influences cross-functional business leaders; Serves as digital subject matter expert for cross-functional partners; Partners to define proper taxonomy and attribution; Monitors site experience in partnership with analytics team

Full Job Description

The Manager, Digital Merchandise is responsible for creating a best in class customer experience through effective site merchandising strategies for assigned family of business. **Essential Functions:** * Utilize applied knowledge of Digital Merchandising to develop and execute improvements in the customer shopping experience to increase revenue and conversion. * Provides leadership within Digital Merchandising team; mentors and leads digital merchandisers. * Manage all aspects of item setup workflow for assigned family of business. Partner with internal and external contacts to ensure accuracy of product set up and on time site launches. * Maintain product onsite reporting and take action accordingly. * Provide weekly and as needed reporting on business status, risks, and opportunities. * Partners with Digital Marketing to execute visual merchandising strategies by leveraging analytics to drive increases in engagement and conversion. * Create and manage category page content/linking strategies; Provides direction to Marketing creative team to develop and execute category initiatives and strategies. * Performs insightful category analysis to determine optimization opportunities in assortment or online customer experience. * Influences cross-functional business leaders in establishing family of business digital objectives. * A/B tests effectiveness of merchandising strategies; refines strategy based on measured results. * Serves as the digital subject matter expert for cross-functional partners to include digital planning and marketing teams, vendors, omni buying and planning teams and DMM’s. * Recommends enhancements/updates based on category knowledge, competitive analysis, and customer behavior. * Partners to define proper taxonomy and attribution. * Monitors site experience in partnership with analytics team and adjust based on customer engagement. * Assist with customer service questions, warehouse issues and product questions. **Education:** * Bachelor's degree

Free ATS check

Applying for this Manager, Digital Merchandise role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Belk?

Real rants from real employees. Read before you apply.

Read Company Rants →