Capital One
Financial Services
Manager,DataScience-GenAIDigitalAssistant
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“Manager, Data Science - GenAI Digital Assistant at Capital One. Skills: GenAI, Digital Assistant, Conversational AI, Large Language Models (LLMs), NLP. Lead research, innovate and develop applications with emerging AI/ML technologies. Partner with a cross-functional team to deliver AI powered products”
What You'll Achieve.
Enhance our customers digital experience and real time support through digital assistance; Improve customer experience through real-time, intelligent digital assistance
Industry & Context.
Define and solve complex, ambiguous problems; Translate complex AI/ML research into tangible business outcomes
What They're Looking For.
Must Have
Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics, Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 4 years of experience performing data analytics, PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 1 year of experience performing data analytics, At least 1 year of experience leveraging open source programming languages for large scale data analysis, At least 1 year of experience working with machine learning, At least 1 year of experience utilizing relational databases
Nice to Have
PhD in Computer Engineering plus 3 years of relevant experience, prior publication/research experience referred, At least 3 years of specialized experience in GenAI application development, At least 3 years of experience in LLM model training, evaluation, inference optimization and parallelization in GPU cluster, At least 3 years of experience working with AWS or equivalent GPU Clusters, At least 3 years of experience in PyTorch/Tensorflow
What You'll Do.
innovate and develop applications with emerging AI/ML technologies
Partner with a cross-functional team to deliver AI powered products
Lead cutting-edge research and development in Generative AI (GenAI)
Fine-tune advanced Large Language Models (LLMs)
Be the expert in Natural Language Processing (NLP)
Drive innovation by designing
and deploying state-of-the-art NLP models
Translate complex AI/ML research into tangible business outcomes
How You'll Work.
Team & Collaboration
Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers; Partnering with engineering teams to integrate them into scalable and resilient production systems; Bring together cross-functional teams to drive adoption and innovation
Communication Scope
Communicate complex ideas clearly to technical and non-technical audiences
Full Job Description
Manager, Data Science - GenAI Digital Assistant Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. **Team Description:** The GenAI Powered Digital Assistant Team in AI Foundations engage in active research in GenAI powered conversational capabilities and build scalable futuristics solutions to enhance our customers digital experience and real time support through digital assistance. You will be the driving force to lead research, innovate and develop applications with emerging AI/ML technologies. Our areas of research include advanced LLM powered digital Assistant, multi-agentic workflow, domain specific conversational large language model tuning and inference optimization. **In this role, you will:** * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how developers write software. * Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable, futuristic digital assistant solutions. * Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows. * Leverage a broad stack of technologies — Pyt
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