Ensono

Manager,DataCenterFacilities

$84–123k Kings Mountain, North Carolina, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Manager, Data Center Facilities at Ensono. Skills: Facilities Management, Data Center Operations, Team Leadership, Risk Management. Provide leadership and operational ownership for local Data Center Facilities team. Oversee operation and maintenance of critical infrastructure systems”

What You'll Achieve.

Ensure 100% uptime; Ensure customer confidence; Ensure regulatory compliance; Ensure safe execution of all facility work; Site remains audit-ready; Site remains resilient; Site positioned for future growth; Protect uptime; Develop people; Manage risk; Support growth

Industry & Context.

Problems you'll solve

Root cause analysis; Corrective action tracking

Eligibility Requirements

Serve on-call 24x7 for incident management and emergency response

What They're Looking For.

Must Have

10-15 years of facilities experience in mission-critical environments such as data centers, hospitals, laboratories, or similarly critical operations, Minimum 7 years in a supervisory or management role with direct responsibility for team leadership, vendor management, and operational decision-making, knowledge of data center critical systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, HVAC/CRAH systems, fire detection/suppression systems, and building management systems (BMS), Proven experience managing vendors, maintenance programs, projects, budgets, and emergency response in high-stakes operational environments, leadership, communication, and decision-making skills with the ability to make sound business and operational decisions in fast-paced, high-pressure situations, Confidence in customer-facing and executive-facing situations, with ability to communicate complex technical issues clearly to diverse audiences, Demonstrated ability to work effectively with internal teams, external clients, vendors, consultants, and contractors, Calm leadership under pressure with ownership, follow-through, and high standards for safety and procedural compliance, Ability to challenge weak MOPs, unsafe work, or poor vendor execution while maintaining professional relationships, Comfort making critical decisions with incomplete information and understanding that uptime, cost, capacity, customer trust, and risk are connected priorities

Nice to Have

OSHA 10 or OSHA 30 certification, NFPA 70E awareness or formal electrical safety training, Electrical, mechanical, or building systems trade background (electrician, HVAC technician, facilities engineer, etc. ), Data center operations certification such as Uptime Institute Accredited Tier Specialist (ATS), DCEP (Data Center Energy Practitioner), CDCP (Certified Data Centre Professional), CDCS (Certified Data Centre Specialist), or similar industry credentials, Experience with BMS platforms, DCIM tools, CMMS systems, and ServiceNow-style ticketing and workflow systems, Experience supporting audits, compliance programs, customer reviews, and critical infrastructure risk assessments (ISO, SOC, SSAE, internal compliance reviews), Experience leading post-incident reviews, root cause analysis, and corrective action tracking, Proven track record developing high-performing teams through training plans, qualification tracking, cross-training, performance feedback, and succession planning

What You'll Do.

Provide leadership and operational ownership for local Data Center Facilities team

Oversee operation and maintenance of critical infrastructure systems

regulatory compliance

Manage all critical infrastructure systems

Establish and enforce daily

Identify recurring issues

equipment degradation

Participate in facility-related change management activities

Act as local incident commander during facility events

How You'll Work.

Team & Collaboration

Work effectively with internal teams, external clients, vendors, consultants, and contractors; Collaborate with cross-functional teams

Communication Scope

Communicate complex technical issues clearly to diverse audiences; Customer-facing communication; Executive-facing communication

Process & Methodology

Manage projects

Full Job Description

Manager, Facilities At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: As a Manager, Data Center Facilities at Ensono, you will provide leadership and operational ownership for the local Data Center Facilities team. This role is responsible for the day-to-day operational health, risk posture, readiness, reliability, and continuous improvement of the facility. You will oversee the operation and maintenance of all critical and non-critical infrastructure systems to ensure 100% uptime, customer confidence, regulatory compliance, and safe execution of all facility work. This includes leadership of the local facilities team, vendor/OEM oversight, change management discipline, incident response, capacity planning, budget ownership, and strategic facility improvement initiatives. You will manage all critical infrastructure systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, CRAHs/CRACs, fire detection/suppression, BMS, and monitoring systems. You'll establish and enforce daily, weekly, and monthly rounds, inspections, alarm response expectations, and documentation standards. Using BMS, DCIM, CMMS, ticketing, and trend data, you'll identify recurring issues, equipment degradation, alarm patterns, energy inefficiencies, and predictive maintenance opportunities. You'll participate in and lead facility-relate

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