ShipMonk
Manager,Data&AI
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Data & AI at ShipMonk. Skills: Data science, Data engineering, AI, Business impact. Drive AI-assisted development across the team. Lead by using AI tools daily”
What You'll Achieve.
Close offers on high-priority seats; Deliver first production items with measurable impact; Make ROI reporting the norm
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years of professional experience in data science, data engineering, or analytics engineering, 2+ years leading a team of data scientists or data engineers, Demonstrable hiring track record, Track record of shipping models or data products into production with measurable business impact, Hands-on background with Python and SQL, Comfortable with dbt, Comfortable with a cloud data warehouse (Snowflake, BigQuery, or Redshift), Ability to run technical interviews credibly, Ability to pair on hard problems, Concrete example where you killed scope, re-sequenced a roadmap, or pushed back on a leadership ask in service of a better outcome, Active, daily user of modern AI tools (Claude, ChatGPT, Cursor, Claude Code, Copilot or equivalents), Written English
Nice to Have
Master's or PhD in Data Science, Statistics, Operations Research, Computer Science, or a related quantitative field, Experience building a team from scratch, Experience taking over a freshly assembled team, Experience rebuilding a struggling team, Onboarded multiple senior hires at once and made it work, Experience in transportation, supply chain, e-commerce logistics, or another domain where data products directly affect operational and financial outcomes, Experience standing up or running an applied AI function (LLM-based tooling, agent workflows, prompt engineering at production scale), Track record of adopting AI-assisted development across a team and measurably moving velocity or quality, Experience partnering with Finance on capitalization, ROI reporting, and headcount justification, Experience leading distributed or hybrid teams, Public technical footprint (blog posts, talks, OSS contributions, conference participation)
What You'll Do.
Drive AI-assisted development across the team
Lead by using AI tools daily
Define and track metrics
Set engineering standards
Own incident response
and preventive action
Know your domain's economics
State how data products affect margin and cost
Frame technical investment in business terms
Own quarterly ROI reporting
Partner with Finance on build-vs-consult tracking
Run an honest performance cycle
Give candid feedback often
Write reviews that someone could use to grow
Act decisively when someone is not performing
Grow senior ICs into tech leads
Grow AI Consultant into someone with cross-company influence
Be approachable and consistent
Fix what is broken in your area
Lean merchant-first and document why
Invest in the people you hire
Give and receive feedback with candor and respect
Treat every incident as a systemic signal
Execute once a decision is made
Step into the live hiring loop
Close offers on high-priority seats
Write and align v1 roadmap
Onboard first hires with clear ownership
Establish stakeholder relationships
Ensure team is in seat
Deliver first production items
Implement engineering standards
Implement on-call expectations
Implement OKR cadence
Document team's mandate
Couple roadmap to business outcomes
Make ROI reporting the norm
How You'll Work.
Team & Collaboration
Cross-functional decisions in writing; Stakeholder relationships with Platform, Product, Operations, CX, and Finance; Interfaces with other teams
Communication Scope
Written English; Strategy docs; Cross-functional decisions
Process & Methodology
Roadmap planning
Full Job Description
About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our pe
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