Manager,CVIInformatics-Projects

## **Employment Status:** Full time ## **Shift:** Day/Evening (United States of America) ## **Facility:** 1906 Belleview Ave SE - Roanoke ## **Requisition Number:** R160490 Manager, CVI Informatics - Projects (hybrid) (Open) # **How You’ll Help Transform Healthcare:** This position will be a combination of onsite and remote days per week. HOURS: Primarily Monday - Friday; 8:00 a.m. - 5:00 p.m. with other hours as needed. The Manager, CVI Clinical Informatics oversees operational and programmatic activities supporting CVI clinical informatics services. This role provides leadership, staff development, and process improvement to ensure effective delivery of technology-enabled healthcare solutions. The Manager, Clinical Informatics: * Manages, coordinates, and monitors daily activities of staff and departmental deliverables. * Provides coaching, resolves issues, and supports team members, leadership, and organizational priorities. * Serves as a subject matter expert and primary escalation point for staff and operational concerns. * Interfaces directly with customers to resolve concerns and exceed service expectations. * Fosters a positive team environment and supports programs that promote quality, satisfaction, and service excellence. * Collaborates with internal leadership and external stakeholders on projects, system changes, and operational initiatives. * Oversees day-to-day operations including staff supervision and resource allocation to achieve departmental goals. * Maintains collaborative relationships across departments including HR Training, TSG, and other operational areas. * Monitors and evaluates key performance metrics such as staff engagement and productivity, implementing improvement plans as needed. * Develops, implements, and ensures adherence to departmental policies and procedures. * Provides ongoing feedback, training, and performance management to support employee productivity and development. * Manages multiple priorities effectively in a fast-pa