Amazon Web Services, Inc.

Technology

Manager,CustomerSolutions,USFedFinancials

$169–229k Arlington, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Customer Solutions, US Fed Financials at Amazon Web Services, Inc.. Skills: Cloud computing, Solutions architecture, Technical sales. Engage with customers to understand their business needs. Design and present technical solutions”

Industry & Context.

Technology

What They're Looking For.

Must Have

Bachelor's degree or equivalent practical experience, 5 years of experience in customer-facing roles, 3 years of experience in cloud computing, 3 years of experience in technical sales or solutions architecture

Nice to Have

Experience with AWS, Experience with financial services, Experience with government customers

What You'll Do.

Engage with customers to understand their business needs

Design and present technical solutions

Develop and deliver technical presentations

Build and maintain customer relationships

Collaborate with sales teams

Provide technical guidance and support

Identify opportunities for growth

Stay up-to-date with cloud technologies

How You'll Work.

Team & Collaboration

Sales teams; Customer success teams

Communication Scope

Technical presentations; Customer engagement

Full Job Description

At Amazon Web Services (AWS) we are changing the future of IT. As part of the core AWS account team you, the Customer Solutions Manager, will help our customers to arrive in that future. You will work across AWS teams and apply your technical and program management expertise to some of the most complex and challenging technology problems today. A successful candidate must possess the ability to think critically, be self-motivated, and deal with large amounts of ambiguity. You should bring a cool head, solid technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. You will leverage this unique skill set to influence your team’s decisions and help drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal. This position requires that the candidate selected be a US Citizen. Key job responsibilities As a manager within the Customer Solutions organization, you will have the opportunity to work closely with AWS Federal customers as they work towards solutions that support Federal missions. As a manager, you and your team will need to collaborate with AWS sales, solutions architecture, software development and service teams. You will work with all stakeholders to define needs, identify appropriate resources, set goals, track and report progress, develop schedules, and communicate to all necessary stakeholders. You will also assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-taking to maximize business value. You will evangelize on behalf of AWS and influence customers to allocate the appropriate resources to achieve their goals. Must be willing to pass the Certified Solution Architect, Associate within the first year of employment. About the team Diverse Experie

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