BMO Financial Group

Banking

Manager,CustomerInsights&Reporting

$74–138k Chicago, Illinois, United States FULL TIME Remote Friendly
The Brief

“Manager, Customer Insights & Reporting at BMO Financial Group. Skills: Python, SQL, SAS, Power BI. Extract, transform, and analyze data. Perform data quality checks”

What You'll Achieve.

Ensure analytical accuracy; Ensure reporting is decision-oriented; Deliver high-quality customer analytics; Deliver executive reporting; Support decision-making; Strengthen how customer data is used

Industry & Context.

Banking
Problems you'll solve

Apply sound analytical techniques to identify trends, drivers, and anomalies; Determine appropriate analytical approaches when requirements are not fully defined; Provide insight and context rather than simply producing metrics; Exercises judgment to identify, diagnose, and solve problems within given rules

What They're Looking For.

Must Have

5–7 + years of experience in analytics, insights, or reporting roles, Python, SQL, SAS, Power BI, Excel, PowerPoint, written and verbal communication skills

Nice to Have

Experience supporting multiple banking lines of business, Familiarity with customer analytics concepts, Comfort working in a fast-paced, evolving environment, Ability to explain complex analysis clearly to non-technical stakeholders

What You'll Do.

Perform data quality checks

Apply analytical techniques to identify trends

Translate analytical outputs into business insights

Develop and maintain Power BI dashboards

Develop and maintain Excel models

Develop and maintain PowerPoint decks

Partner with business stakeholders

Determine appropriate analytical approaches

Support multiple lines of business

Manage competing priorities

Build reporting dashboards

Provide value through insights

and implement analytics solutions

Research and apply continuous improvement

Transform raw data into actionable insights

Enhance usability and aesthetic appeal

Translate business needs to technical specifications

Evaluate existing data visualization systems

Develop data visualizations

systems and processes

Develop tools and deliver training programs

Provide specialized consulting

Exercise judgment to identify

Handle non-routine situations

How You'll Work.

Team & Collaboration

Work with different teams, management and stakeholders; Support knowledge sharing and collaboration within a growing analytics team

Communication Scope

written and verbal communication skills; Translate analytical outputs into clear, concise business insights; Ensure reporting is decision-oriented; Clearly explaining what the data is telling us and why it matters; Ability to explain complex analysis clearly to non-technical stakeholders

Free ATS check

Applying for this Manager, Customer Insights & Reporting role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about BMO Financial Group?

Real rants from real employees. Read before you apply.

Read Company Rants →