TD
Personal & Commercial Banking
Manager,CustomerExperienceTrainee
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager, Customer Experience Trainee at TD. Mentor a team. Achieve operational excellence”
What You'll Achieve.
achieving operational excellence; achieving personal development objectives
Industry & Context.
resolving operational issues
mobility clause, mobile within the Assigned District, geographic relocation
What They're Looking For.
Must Have
Undergraduate degree, over 3 years of relevant work experience, Sound knowledge of processes management, business and operational functions including banking solutions and concepts, Proficiency in software tools including MS Office, and internet application, Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way, A go-getter with organizational, planning and time management skills, A dynamic leader with influential skills to work expertly with customers and employees in a fast-paced work environment
What You'll Do.
Achieve operational excellence
Meet customer demands
Maintain employee scheduling
Support frontline staff
Coach team on advice-giving
Resolve operational issues
Administer daily branch administrative duties
Maintain customer facing areas
Lead a high performing team
Provide performance feedback
Promote team effectiveness
Improve knowledge of industry trends
How You'll Work.
Team & Collaboration
Collaborate with One TD partners
Communication Scope
Tactful and diplomatic communicator
Full Job Description
**Work Location:** Dollard-des-Ormeaux, Quebec, Canada **Hours:** 37.5 **Line of Business:** Personal & Commercial Banking **Pay Details:** 59 500 $ / $59,500 - 84 000 $ / $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department Overview:** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. **Job Description:** Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of **Manager Customer Experience Trainee** and offer your expertise in creating meaningful and memorable customer experiences. **In
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