Manager,CorePlatformOperations

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). The Manager of Core Platform Operations is a hands-on player/coach responsible for the day-to-day operational execution, stability, and continuous improvement of Wings' core platforms and the processes that support them. This role leads operational staff while maintaining direct ownership of core operational processes, automation, incident response, and operational readiness. The manager ensures that core platforms operate reliably, securely, and predictably across a 24x7 operating model. This includes accountability for operational automation, SLAs, audit readiness, vendor performance, and after-hours escalation. The role also plays a critical part in preparing the organization for platform changes, releases, conversions, and integrations, ensuring operational readiness at a manager scale. Essential Functions: * Own and execute day-to-day core operational processes across all supported platforms, ensuring reliability, continuity, and consistency. * Serve as a hands-on leader who balances direct operational ownership with people leadership responsibilities. * Maintain a strong understanding of core platform workflows, dependencies, schedules, and failure modes. Ensure operational runbooks, procedures, a