We Are Social
Marketing and Advertising
Manager,Content&Community
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Content & Community at We Are Social. Skills: Community management, Content strategy, Social listening, Brand awareness, Brand sentiment, Client strategies, Creative insights, Social trends, Cultural moments. Taking full ownership of community management deliverables. Transforming raw social listening data into actionable creative insights”
What You'll Achieve.
Foster positive engagement; Increase brand awareness; Promote goodwill towards the company; Strengthen and grow brand love; Tap into relevant cultural moments; Foster positive brand sentiment
Industry & Context.
Transforming raw social listening data into actionable creative insights; Assess research findings and social listening data at speed to pivot engagement initiatives and inform reactive content strategies; Take multifaceted community issues or data sets and distill them into simple, clear directions for the team
What They're Looking For.
Must Have
3+ year experience managing social communities for professional brands or agencies., Bachelor's degree in Communications, Marketing, or a related field, Exceptional written communication skills with a portfolio of samples of social copy, Deep understanding of the technical and cultural differences between TikTok, X, Instagram, and emerging social spaces, Mastery of bespoke comment copy and long-form guide writing that maintains brand integrity while flexing across diverse client TOVs, Serial social media user who can show a deep understanding of key platforms
Nice to Have
Traditional agency experience is not required, but it’s a plus.
What You'll Do.
Taking full ownership of community management deliverables
Transforming raw social listening data into actionable creative insights
Develop and implement strategies to foster positive engagement
increase brand awareness
and promote goodwill towards the company
Engage with communities daily to strengthen and grow brand love
tap into relevant cultural moments
and foster positive brand sentiment
Responsible for Community Management deliverables
including the organization
and presentation of Community Management Playbooks and Guides that align with overarching client strategies
Assess research findings and social listening data at speed to pivot engagement initiatives and inform reactive content strategies
Design and implement standardized processes for Community Management training and onboarding to ensure consistency across the internal team and client accounts
Proactively identify and propose AI applications to improve team functions
Use AI to synthesize high volume community feedback into concise
actionable reports for the creative and strategy teams
Take multifaceted community issues or data sets and distill them into simple
clear directions for the team
How You'll Work.
Team & Collaboration
Actively inviting cross departmental collaboration to ensure a cohesive final product
Communication Scope
Exceptional written communication skills with a portfolio of samples of social copy; Able to visualize thinking and ideas compellingly and appropriately for a presentation
Full Job Description
**THE ROLE** We Are Social is looking for a Manager, Content and Community to join our growing team! You are responsible for taking full ownership of community management deliverables, transforming raw social listening data into actionable creative insights. You will develop and implement strategies to foster positive engagement, increase brand awareness, and promote goodwill towards the company. The ideal candidate will be a skilled communicator, relationship builder, and possess a passion for community involvement. **WE ARE ** A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube. **WHY YOU’LL LOVE IT HERE** * We like to laugh, we live for celeb gossip and we’re great on AUX. * Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more! * You best believe we know how to celebrate our wins. And our losses (it’s how we learn). * From carbon offsets to community kitchens, we’re passionate about making a difference. **YOU ARE** * A person who thrives in a fast-paced environment, responding quickly and proactively * Not interested in just following trends – you want to create them * A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading b
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