Smith+Nephew

medical device or healthcare industry

ManagerCommercialTrainingandEducation

$120–160k Mississauga, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager Commercial Training and Education at Smith+Nephew. Skills: Training delivery, Field coaching, Onboarding, Sales training. Plan, coordinate, and deliver training programs. Facilitate learning through diverse methods”

What You'll Achieve.

Enable a high-performing sales organization; Deliver superior commercial results; Deliver best-in-class customer experiences; Accelerate time-to-performance; Measure coaching impact; Measure learning outcomes; Align training with business priorities; Support corporate strategies and growth objectives

Industry & Context.

medical device or healthcare industry
Eligibility Requirements

Field ride-alongs (~20% of time)

What They're Looking For.

Must Have

Bachelor’s degree required, 3–7 years’ experience in commercial, training, or marketing roles within the medical device or healthcare industry, Proven success in sales training delivery, field coaching, or commercial enablement roles, In-depth understanding of sales processes, medical device markets, and customer engagement dynamics

Nice to Have

Bilingual (English proficiency French proficiency strongly preferred), Certifications in adult learning, facilitation, or coaching (e. g. , Langevin Learning, Bob Pike, Train-the-Trainer, Challenger, Lane 4) are an asset, Project management and/or instructional design certifications are a plus

What You'll Do.

and deliver training programs

Facilitate learning through diverse methods

Certify sales representatives on competencies

Conduct field ride-alongs

Deliver training content aligned with framework

Maintain training documentation and tracking

Lead and coordinate onboarding process

Evaluate onboarding effectiveness

Act as mentor and role model

Collaborate with managers to identify gaps

Establish governance and tracking metrics

Conduct training needs assessments

Develop annual and quarterly training plans

Collaborate with Global/US CT+E partners

Represent Canadian CT+E function

Support utilization of Customer Experience & Innovation Lab

How You'll Work.

Team & Collaboration

Partner with HR, Sales Leadership, and Global Training; Collaborate with managers to identify performance gaps; Collaborate with Global/US CT+E partners; Represent the Canadian CT+E function in leadership meetings

Communication Scope

Dynamic and engaging public speaker; Excellent facilitation and presentation skills; Excellent communication and interpersonal skills; Ability to influence and inspire others

Process & Methodology

Manage multiple projects simultaneously

Full Job Description

**Manager Commercial Training and Education (Mississauga, Ontario, Canada)** **Life Unlimited.** At Smith+Nephew we design and manufacture technology that takes the limits off living. The **Canadian Sales Trainer** is responsible for planning, coordinating, and delivering high-impact training programs, field coaching, and ongoing professional development to enable a high-performing sales organization across **Orthopedics, Sports Medicine, and Advanced Wound Management**. This role ensures that every sales professional in Canada is equipped with the product knowledge, clinical expertise, and selling skills necessary to deliver superior commercial results and best-in-class customer experiences. A key focus of this position is to **own the onboarding and training experience for all new hires** across the three franchises, ensuring consistent integration, certification, and cultural alignment with Smith+Nephew’s standards of excellence. **Location: Mississauga Ontario, office based 3 days per week** **What will you be doing?** **Training Delivery & Field Coaching ** * Plan, coordinate, and deliver comprehensive training programs for both new and tenured sales professionals across all three business franchises. * Facilitate learning through diverse methods including classroom instruction, virtual sessions, field-based coaching, and on-the-job training. * Certify sales representatives on required competencies including product knowledge, procedural expertise, competitive differentiation, and selling methodologies. * Conduct field ride-alongs (~20% of time) to assess and reinforce application of clinical, procedural, and sales enablement skills. * Deliver training content aligned with the Global Commercial Training & Education (CT+E) competency framework and ensure consistent execution of the Smith+Nephew selling process. * Maintain accurate training documentation and progress tracking through the Learning Unlimited platform and CRM tools. **Onboarding & Development ** * L

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