Manager Clinical Supply Chain
ManagerClinicalSupplyChain-DevelopmentSupplyChainOperationalSupport
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“Manager Clinical Supply Chain - Development Supply Chain Operational Support at Manager Clinical Supply Chain. Skills: Clinical supply chain, Operational execution, SAP workflow, Process improvement. Serve as operational support partner. Execute clinical supply chain activities”
What You'll Achieve.
Improve transparency; Improve prioritization; Improve execution discipline; Ensure data accuracy; Ensure traceability; Ensure compliance; Improve visibility to workload; Improve visibility to cycle time; Improve visibility to backlog; Improve visibility to request aging; Improve right-first-time execution
Industry & Context.
Issue triage; Root cause analysis
What They're Looking For.
Must Have
Clinical supply chain experience, SAP or similar ERP systems, Material master data, Order release or conversion workflows, SKU management, Lifecycle updates, Operational execution skills, Request triage, Prioritization, Follow-through, Documentation discipline, Attention to detail, Excellent written communication, Excellent verbal communication
Nice to Have
Operational execution for clinical supply, Manufacturing experience, Planning experience, New Product Introduction experience, Drug Product experience, Device experience, Packaging experience, Comparator experience, Material lifecycle workflows, Operate effectively in matrixed environment, Partnering with stakeholders, Manage multiple priorities, Manage operational interdependencies, Manage request backlogs, Manage competing timelines, Collaboration skills, Influencing skills, GxP knowledge, GMP/GDP knowledge, Documentation practices knowledge, Deviation process knowledge, Change control process knowledge, CAPA process knowledge, Risk assessments knowledge, Inspection readiness knowledge, Experience using metrics, Experience using dashboards, Experience using analytics, Experience using reporting tools, Experience using data insights, Support change initiatives, Support process improvement, Support system implementation, Support digital transformation, Support automation, Support AI-enabled ways of working, Support user adoption, APICS certification preferred, ISM certification preferred, Lean certification preferred, Six Sigma certification preferred, Operational excellence certification preferred
What You'll Do.
Serve as operational support partner
Execute clinical supply chain activities
Establish intake processes
Maintain intake processes
Follow-up on DSCL requests
Support risk identification
Support timely escalation
Support closure of operational requests
Manage multiple priorities
Manage interdependencies
Maintain execution against timelines
Support NPI activities
Execute GMP bulk pack workflows
Coordinate SAP process work order conversions
Execute SAP process work order conversions
Manage SAP material creation
Manage SKU obsoletion
Resolve workflow issues
Resolve execution issues
Manage excursion support form workflows
Documentation of forms
Centralize shipment requirement updates
Maintain shipment requirement updates
Centralize transportation lane requests
Maintain transportation lane requests
Support deviation activities
Support change control activities
Support CAPA activities
Support risk assessment activities
Maintain documentation quality
Maintain inspection readiness
Support end-to-end supply readiness
Participate in NPI meetings
Participate in planning meetings
Participate in cross-functional meetings
Communicate operational status
Communicate decisions
Communicate dependencies
Support timely coordination of actions
Mitigate supply risks
Mitigate documentation risks
Mitigate execution risks
Contribute to continuous improvement projects
Standardize DSCL support processes
Simplify DSCL support processes
Improve DSCL support processes
Develop reporting mechanisms
Maintain reporting mechanisms
Identify recurring issues
Recommend improvements
Support root cause analysis
Support adoption of digital tools
Support adoption of automation
Support adoption of AI-enabled ways of working
How You'll Work.
Team & Collaboration
Cross-functional partners; Product Delivery Teams; Manufacturing; Global Distribution; Quality; Global Supply Chain; Stakeholders across regions
Communication Scope
Written communication; Verbal communication; Communicate technical topics; Communicate system topics; Communicate data topics; Communicate process topics
Full Job Description
## **Career Category** Supply Chain ## ## **Job Description** # **Role Description** Let's do this. Let's change the world. In this vital role, you will serve as a Clinical Supply Chain individual contributor supporting Development Supply Chain Leads (DSCLs) in the execution of end-to-end clinical supply activities that enable reliable patient drug supply across Amgen's global clinical trial portfolio. Reporting to the Senior Manager Clinical Supply Chain, you will provide hands-on operational and technical support across New Product Introductions (NPIs), SAP workflow execution, material master and SKU lifecycle management, documentation workflows, and process improvement. You will work closely with DSCLs, Product Delivery Teams, Manufacturing, Global Distribution, Quality, and other cross-functional partners to ensure work is triaged, executed, documented, and escalated in a compliant and right-first-time manner. The role is accountable for translating DSCL priorities into disciplined operational execution, improving visibility to requests and risks, and strengthening clinical supply readiness through accurate data, effective issue triage, and continuous improvement. This is an execution-oriented individual contributor role with broad cross-functional exposure across the clinical supply network. # **Roles & Responsibilities** **DSCL Operational Support & Request Management** * Serve as a primary operational support partner for DSCLs, helping execute clinical supply chain activities across programs and studies. * Establish, maintain, and use structured intake, triage, tracking, and follow-up processes for DSCL requests to improve transparency, prioritization, and execution discipline. * Support risk identification, issue triage, timely escalation, and closure of operational requests in partnership with DSCLs and global stakeholders. * Manage multiple priorities and interdependencies while maintaining strong execution against agreed timelines. ## **NPI, Material, and
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