WPP Media

Media

Manager,Clients

$105–165k ~AI est. Kuala Lumpur, Kuala Lumpur, Malaysia Remote Friendly
The Brief

“Manager, Clients at WPP Media. Skills: Client relationship management, Advertising strategy, Campaign execution. Develop and maintain relationships with clients. Understand client business goals”

What You'll Achieve.

Deliver exceptional value to clients; Meet or exceed client expectations; Achieve business goals; Deliver optimum results for KPIs

Industry & Context.

Media
Problems you'll solve

Analytical skills; Problem-solving abilities; Data-driven approach

What They're Looking For.

Must Have

2-3 years prior work experience in media industry, 5-7 years relevant experience in similar role

Nice to Have

Prior experience managing small teams, Experience responsible for growth and development of team members, Experience leveraging technology to optimize campaigns

What You'll Do.

Develop and maintain relationships with clients

Understand client business goals

Translate goals into advertising strategies

Oversee entire campaign lifecycle

Develop comprehensive advertising strategies

Develop media plans across all channels

Implement campaigns across all channels

Manage campaign budgets

Track spending meticulously

Monitor and optimize campaign performance

Analyse data to uncover insights

Implement changes to enhance performance

Generate regular reports

Communicate campaign performance

Communicate recommendations

Analyse campaign data

Identify opportunities

Identify areas for improvement

Proactively communicate with clients

Provide regular updates on campaign performance

Provide regular updates on industry trends

Provide regular updates on new opportunities

Manage client expectations effectively

Ensure client satisfaction with services

Build strong client relationships

Build long-lasting client relationships

Provide strategic guidance

Provide recommendations to clients

Augment understanding of client businesses

Augment understanding of target audiences

Augment understanding of competitive landscapes

Augment understanding of industry trends

Collaborate with clients to define campaign objectives

Align advertising strategies with business goals

Influence client decision making

Capture campaign requirements

Guide campaign requirements

Allocate resources effectively across channels

Manage escalations within the team

Ensure timely campaign launch

Ensure accurate campaign setup

Guide team members in campaign management

Collaborate effectively with internal teams

Ensure seamless campaign execution

Ensure alignment with client expectations

Use analytics tools to track key metrics

Identify areas for improvement

Coach team members on technology use

Identify most effective campaign elements

Optimize for conversions

Optimize for engagement

Communicate insights in actionable format

Provide strategic recommendations

Reconcile client spends post campaign

Maintain supporting documents

Ensure client billing is up to date

Ensure vendor invoicing is up to date

Monitor relevant reports periodically

Champion ongoing skill development

Support leadership efforts in building employee pool

How You'll Work.

Team & Collaboration

Internal teams (creative, analytics); Junior colleagues; Clients

Communication Scope

Client communication; Reporting; Presentations

Process & Methodology

Campaign management

Free ATS check

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