Bazaarvoice
SaaS
Manager,ClientSuccess
“Manager, Client Success at Bazaarvoice. Skills: Client value, Net revenue retention, Product adoption, User Generated Content, Social Commerce. Champion client value. Maximize net revenue retention”
What You'll Achieve.
Maximize net revenue retention (NRR); Accelerate product adoption; Maximize lifetime value (LTV)
Industry & Context.
Basic level DBS (Disclosure and Barring Service) background check
What They're Looking For.
Must Have
8+ years of experience in a customer success, account management, strategic consulting capacity, or previous management experience, Bachelor’s degree
Nice to Have
MBA or advanced degree preferred
What You'll Do.
Champion client value
Maximize net revenue retention
Accelerate product adoption
Own regional portfolio health
Drive commercial growth
Manage customer success managers
Transform market insights
Lead client experience framework evolution
Spearhead portfolio reviews
Cultivate trusted-advisor relationships
Serve as senior escalations point
How You'll Work.
Team & Collaboration
Partner cross-functionally with Product, Engineering, and Marketing teams; Translate regional client feedback into product roadmap recommendations
Communication Scope
Exceptional communication and interpersonal skills
Applying for this Manager, Client Success role?
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How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Bazaarvoice?
Real rants from real employees. Read before you apply.