Circa - IPG DXTRA
healthcare communications
Manager,ClientExperience
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Client Experience at Circa - IPG DXTRA. Skills: Client experience, Healthcare communications, Strategic integrated communications programs, Project management, Team leadership. Serve as a counselor to our clients. Develop and execute strategic integrated communications programs”
What You'll Achieve.
Make a difference on the accounts you work on and the agency you join; Ensuring quality standards are met and desired results are delivered on-budget; Ensuring all activities are moving forward and are within deadlines; Set and meet campaign measurement and evaluation criteria
Industry & Context.
What They're Looking For.
Must Have
4 years’ experience in public relations at an agency or corporate in-house (healthcare experience required), Ability to manage multiple projects at various stages simultaneously, Self-starter who works well within a highly collaborative, multi-disciplinary team
Nice to Have
Agency background in healthcare communications, Experience working on pharmaceutical products and/or disease education programs, Broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming, Specific interest or experience in celebrity campaigns
What You'll Do.
Serve as a counselor to our clients
Develop and execute strategic integrated communications programs
Support overall strategy
Advise healthcare clients
Manage account team implementation of agreed-upon programs
Lead project management
Coordinate among interdisciplinary team of research
digital and media strategists
Develop a range of external and media materials including press releases
key message documents
Manage client status reports
including materials trackers
and website analytics trackers
Manage event and activation logistics in a variety of settings
Set and meet campaign measurement and evaluation criteria
Identify training and development needs of junior staff and provide opportunities
Assist in financial management for clients
including development of invoices and activity reports
How You'll Work.
Team & Collaboration
Works well within a highly collaborative, multi-disciplinary team; Coordinate among interdisciplinary team of research, creative, digital and media strategists
Communication Scope
Presentation skills; Poise; Professionalism
Process & Methodology
Exceptional organizational and prioritization skills, Lead project management, ensuring all activities are moving forward and are within deadlines
Full Job Description
About you A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is: Team oriented “we” over “I” Positive and inspirational Energized and charismatic Humble and inquisitive Agile and adaptable About us A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of: Conversation-starters Storytellers Strategist Digital natives PhD-level scientists Writers Designers Builders What You Will Be Doing: Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns. Other responsibilities include, but are not limited to: Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget Lead project management, ensuring all activities are moving forward and are within deadlines Coordinate among i
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