Manager-CitrixNetScalerOpsEngineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Title: R31419 Manager - Citrix NetScaler Ops Engineer** **Locations** : Australia II Remote **While this is a remote position, there may be occasional requirements to escort vendors onsite for support purposes. Travel and accommodation will be provided as needed** **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model * **Your Future:** Income Protection Insurance & Salary Continuance * **Work/Life Balance:** Generous Bereavement & Compassionate leave * **Your Wellbeing:** Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customized, including SS&C University * **Extra Perks:** Discounts on fitness clubs, travel and more! **_What You Will Get To Do:_** SS&C Technologies is seeking a highly skilled and experienced **Citrix Ops Engineer** to join our team. The ideal candidate will be responsible for the support and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment. * Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance. * Support, configure, and maintain Citrix Gateway services and NetScalers. * Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. * Collaborate with IT support teams to resolve technical problems and improve system reliability. * Ensure