VillageMD
healthcare
Manager,CareManagement
“Manager, Care Management at VillageMD. Skills: Care Management, Leadership, Team Development, Operational Oversight, Patient Outcomes. Provide direct oversight and leadership to multi-disciplinary care management staff. Accountable for the daily execution of operations and outcomes working with and through care management team members”
What You'll Achieve.
meet/exceed expected quality outcomes; meet/exceed financial, productivity, operations and patient experience targets; drive improved clinical outcomes; drive increased patient satisfaction
Industry & Context.
solution-oriented approach
must be flexible and go on site when needed throughout the Atlanta market, Traveling daily to assigned clinic locations
What They're Looking For.
Must Have
Bachelor's degree in nursing with current licensure in state of practice, 5+ years in care management and/or previous value-based care leadership experiences in an ambulatory, managed care, or health system setting, 5+ years nursing experience in acute, ambulatory or primary care practice, 2+ years of leadership experience, Knowledge and experience working with primary care providers, Experience working within at least one electronic medical records program and comfort with learning new systems to support patient care, Appropriate working knowledge of the Microsoft Suite of products
What You'll Do.
Provide direct oversight and leadership to multi-disciplinary care management staff
Accountable for the daily execution of operations and outcomes working with and through care management team members
Gain a broad understanding of the current state of care management across our market
Make a quick impact through coaching and developing our teams
Collaborate on the design
implementation and monitoring of care management orientation
Ensure the assigned care management teams and programs meet/exceed expected quality outcomes as well as financial
operations and patient experience targets
Maintain responsibility for team competency and ongoing development
Travel daily to assigned clinic locations to provide on-site supervision
coaching and mentoring of staff
Provide technology and systems support and issue resolution when necessary
Manage staff performance including development and deployment of staff
improvement plans and coaching when necessary
Collaborate with multi-disciplinary health care teams across medical practices and VillageMD to execute care management responsibilities
Provide oversight of Care Management
Social Work and Care Coordination team members
Reinforce utilization of evidence-based practice and appropriate standards of care to drive improved clinical outcomes and increased patient satisfaction
How You'll Work.
Team & Collaboration
Collaborate with multi-disciplinary health care teams across medical practices and VillageMD to execute care management responsibilities
Communication Scope
gain trust through communication
Process & Methodology
design, implementation and monitoring of care management orientation
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