Capital One
Card
Manager,CardExecutiveCommunications
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Card Executive Communications at Capital One. Skills: communications strategy, executive communications, internal communications, content development, communications counsel, change management communications. Develop and implement a communications strategy that helps build your leader’s brand internally, and brings their organization and Card narratives to life. Curate engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling and special eve”
What You'll Achieve.
drive a comprehensive communications strategy for a senior executive in Card; shape and execute the communications strategy to drive the vision and strategy of the leader and the organization; developing and implementing internal communications that connect leaders and their teams to their leaders’ business strategy and the Card strategy; cultivate the best associate experience; build your leader’s brand internally; bring their organization and Card narratives to life; plan and prepare effective, thoughtful, and engaging internal communications that educate, inform, connect with, and inspire leaders and employees; support the business; elevate leadership profiles; implement corporate initiatives; create an inclusive, appreciative and fun environment for them
Industry & Context.
problem solving; Problem-solver; relentlessly pursue options to deliver results
What They're Looking For.
Must Have
Bachelor's Degree or military experience, At least 5 years of experience in developing and implementing integrated communication strategies
Nice to Have
Outstanding communication and presentation skills, both written and verbal, business acumen and executive presence with a history of cultivating trusting relationships with executive leaders, The ability to distill complex and sometimes voluminous content into clear, concise and engaging communications, Experience leveraging data to create and execute communications strategies, plans, programs and events
What You'll Do.
Develop and implement a communications strategy that helps build your leader’s brand internally
and brings their organization and Card narratives to life
Curate engaging experiences including leadership gatherings
all-employee meetings
digital/video storytelling and special events
Draft leader talking points and review presentations
Provide counsel on communicating business strategy
elevating leadership profiles
and implementing corporate initiatives
Evaluate performance for communications based on real-time metrics and other leading key performance indicators
Recommend refinements to communications strategies
and new feedback mechanisms
based on ongoing assessments
Support large scale projects
and internal campaigns
Drive communications strategies from start to finish
Prepare content for internal audiences
Provide communications counsel that is backed by channel metrics and associate feedback
Speak to leadership teams
and other stakeholders to most effectively drive communications
Lead change management communications in support of the business
How You'll Work.
Team & Collaboration
Serve as a strategic partner to other executive communicators and chiefs of staff; Partner with and influence internal partners as needed in the best interests of the business and its employees; Partner with executives to understand their intent and goals; Develop plans that meet those needs; Thrive in a matrixed environment where direct control is limited and the need to influence is high; Establish a vision and deliver it through our key partners
Communication Scope
excellent writing and story-telling skills; ability to distill complex content into clear, concise, and engaging communications; Outstanding communication and presentation skills, both written and verbal; executive presence
Process & Methodology
managing issues, crisis communications, organizational change communications, Outstanding time management and organizational skills, ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, Project Leader, detailed- and process-oriented, identify and mitigate risks, experienced managing several projects and initiatives at once, reprioritize work as needed to adjust to changing business needs
Full Job Description
Manager, Card Executive Communications (Hybrid) We’re looking for an excellent communications leader to join our team and drive a comprehensive communications strategy for a senior executive in Card. As a key advisor, this Executive Communications leader will shape and execute the communications strategy to drive the vision and strategy of the leader and the organization, while supporting our unique team culture centered around Capital One’s values. This person will be responsible for developing and implementing internal communications that connect leaders and their teams to their leaders’ business strategy and the Card strategy. Our work directly supports business programs and initiatives and helps cultivate the best associate experience. By joining our team, you’ll be expected to push the envelope, find a better way and strive to do the extraordinary. You will be responsible for evaluating opportunities, driving communications strategies from start to finish, and preparing content for internal audiences. You should be knowledgeable in providing communications counsel that is backed by channel metrics and associate feedback, comfortable and well-versed in speaking to leadership teams, and willing to partner with HR, chiefs of staff, and other stakeholders to most effectively drive communications. Additionally, you’ll support large scale projects, events, and internal campaigns. Judgment, influencing and problem solving are your superpowers. At your core, you care about our associates and want to create an inclusive, appreciative and fun environment for them. ****Key responsibilities will include:**** * Develop and implement a communications strategy that: 1. helps build your leader’s brand internally, and 2. brings their organization and Card narratives to life. * Be a creative storyteller who curates engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling and special events. * Serve as a strategic partner to other ex
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