Qantas Group
Aviation
Manager,CabinAssurance&Projects
“Manager, Cabin Assurance & Projects at Qantas Group. Skills: Cabin Operations Assurance, Safety Management Systems, Risk Assessment, Regulatory Requirements. Lead delivery of Cabin Operations assurance program. Conduct audits, surveillance and monitoring aligned to regulatory”
Industry & Context.
Identify systemic issues; Provide sound conclusions
What They're Looking For.
Must Have
Minimum 7 years operational experience in aviation operations or assurance, Degree or equivalent qualification in Aviation, Safety Management, Risk, Engineering, Operational Management or related discipline, Lead Auditor Qualification ISO9001:1015, Proven ability to lead and collaborate effectively across business units, AOCs and external stakeholders, Demonstrated leadership in managing and inspiring a large, diverse team of safety advocates across remote and geographically dispersed locations, Demonstrated experience leading, coaching or managing assurance, audit or safety professionals, Proven ability to lead Risk Assessments, Working knowledge of CASA regulations and industry guidance and requirements, Working knowledge of Qantas SMS and safety management standards including the QRAG, Capability in planning, conducting and evaluating risk-based audits and assurance activities to verify control effectiveness within a regulated environment, Ability to support aircraft projects and Entry Into Service by assessing operational readiness, safety risks and control transitions into business-as-usual operations, Ability to interpret complex information, identify systemic issues and provide sound, evidence-based assurance conclusions under operational and time pressure, Proven skill in constructively challenging senior leaders, project teams and operational stakeholders while maintaining credibility, independence and productive working relationships, Demonstrated ability to engage with Health and Safety Representatives and unions on sensitive assurance matters, balancing consultation, transparency and governance obligations, Ability to lead, coach and manage assurance resources through dotted-line or rotational arrangements, maintaining consistency, quality and professional standards, Skills and experience in desktop programs such as MS Word and PowerPoint, High level of operational performance, Ability to work independently and part of a team, High level of time and prioritization management skills, Written and verbal communication skills, Ability to communicate assurance outcomes to non-technical audiences, Skill in influencing safe behaviours through evidence-based messaging, Experience in handling sensitive or contentious findings with professional judgement
Nice to Have
Lead Auditor qualifications desired but not essential
What You'll Do.
Lead delivery of Cabin Operations assurance program
surveillance and monitoring aligned to regulatory
Provide independent assurance by identifying risks
Assess controls and deliver clear insights to support
deliver and continuously improve Cabin Operations assurance
Verify control effectiveness across the Cabin operating environment
Lead design and execution of Cabin Operations assurance
Ensure assurance activities are risk-based and outcome-focused
Align assurance activities to Group assurance frameworks
Provide confidence to Senior Manager Cabin Safety
Ensure safety risks are effectively managed
Identify non-conformances early
Implement and sustain corrective actions
produce and present audit and assurance reports
Support continuous improvement
Translate assurance outcomes into meaningful insights
Support informed decision-making
Lead targeted communication to Cabin Crew
Highlight areas of non-conformance
Highlight emerging risks and behavioural trends
Communicate findings in a constructive
transparent and learning-focused
accountability and operational safety
Act as lead SME for Safety Projects
Support Cabin Crew in SME advice on applicable
Facilitate Risk Assessment
Fulfill WHS Consultation requirements
Provide people leadership to assurance resources
Set clear expectations
Maintain high standards of assurance quality and professionalism
Support internal and external audits
Support regulatory interactions
Track and close assurance findings
How You'll Work.
Team & Collaboration
Cross-functional business units; External stakeholders; Diverse team of safety advocates; Assurance resources in matrix environment; Health and Safety Representatives; Unions
Communication Scope
Assurance reporting; Influencing safe behaviours; Handling sensitive findings
Process & Methodology
Project Management, Assurance Program Management
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