The University of Akron
Manager,BusinessSystemsAnalysis
“Manager, Business Systems Analysis at The University of Akron. Skills: Business Systems Analysis, Process Improvement, Requirements Elicitation, Supervision. Serve as primary liaison between the campus community, business units, related third parties and the IT organization. Provide business process solutions to meet departmental and institutional needs”
Industry & Context.
Analyze business unit operations and functions to identify gaps and deficiencies; Evaluate, recommend, implement and support solutions
satisfactory completion of a criminal background check, Some positions may require additional credit investigation and a pre-employment driving record search
What They're Looking For.
Must Have
minimum of 4 years’ experience of business or systems analysis and process improvement, Experience in defining and eliciting business requirements, testing, Basic knowledge in defining and documenting business processes, An understanding of current general information technology concepts, theories, trends and systems, minimum of 3 years’ supervisory experience preferably with a team of business analysts, written and verbal communication skills, ability to effectively conduct presentations, organizational skills, attention to detail, Ability to work effectively with all levels of employees, Ability to adapt to and manage multiple initiatives simultaneously as well as shifting priorities, demands and timelines, Experience in process improvement and change management processes, Ability to meet deadlines, work within and across teams
Nice to Have
prefer 5 years [experience in defining and eliciting business requirements and testing], Experience with Workday support, Workday Student modules, higher education environment
What You'll Do.
Serve as primary liaison between the campus community
related third parties and the IT organization
Provide business process solutions to meet departmental and institutional needs
Analyze business unit operations and functions to identify gaps and deficiencies
implement and support solutions used to automate or improve processes and functions
Plan and direct efforts in the redesign
implementation and support of business processes and systems
Lead business process re-engineering teams for complex business process redesign
Translate high-level business requirements into detailed specifications for technology staff
Provide status updates
reports and presentation to all relevant stakeholders
priorities and managing work efforts of team
train and measure performance of team
Prepare testing plans and design and maintain test scripts
Conduct testing in support of upgrades and enhancements
Maintain system configurations
Maintain user and training documentation
Provide training for primary users
How You'll Work.
Team & Collaboration
Key liaison between business units and information technology staff; work within and across teams
Communication Scope
written and verbal communication skills; ability to effectively conduct presentations
Process & Methodology
Plan and direct efforts in the redesign, analysis, development, implementation and support of business processes and systems, Lead business process re-engineering teams, defining assignments, priorities and managing work efforts of team, manage multiple initiatives simultaneously
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