Enfuse Group
Consulting
Manager-BusinessProcessManagement(OperationalIntelligence)
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager - Business Process Management (Operational Intelligence) at Enfuse Group. Skills: Business Process Management, Operational Intelligence, Process Excellence, Automation. Lead Operational Intelligence engagements. Translate business challenges into solutions”
What You'll Achieve.
Deliver real value; Deliver adoption; Drive measurable business outcomes
Industry & Context.
Solve real problems; Navigate ambiguity
What They're Looking For.
Must Have
6+ years management consulting, Advising on BPM strategy, Establishing process frameworks, Delivering process-centric change, Client-facing experience, Managing consultants, Full delivery lifecycle exposure
Nice to Have
Experience building BPM Centres of Excel
What You'll Do.
Lead Operational Intelligence engagements
Translate business challenges into solutions
Oversee process modelling
Oversee workflow automation
Oversee low-code platforms
Oversee AI-enabled capabilities
Take ownership of delivery quality
Take ownership of delivery pace
Take ownership of delivery outcomes
Build trusted relationships with stakeholders
Steer decision-making
Ensure solutions deliver value
Ensure solutions deliver adoption
Role-model best practice
Contribute to practice growth
Lead client engagements
Scale Business Process Management capabilities
Embed Business Process Management capabilities
Design sustainable process-led operating models
Unlock value from automation
Unlock value from digital transformation
Contribute to business growth
Originate client opportunities
Expand client opportunities
Own end-to-end delivery
Ensure measurable outcomes
Define process architectures
Define governance models
Define process intelligence setup
Define capability roadmaps
Build relationships with senior stakeholders
Facilitate advisory sessions
Drive adoption of BPM practices
Contribute to business development
Shape client conversations
Identify new client opportunities
Develop new client opportunities
Grow existing accounts
Expand existing accounts
Identify process-led value opportunities
Support BPM proposition development
Support BPM assets development
Support BPM go-to-market approach
Line manage consultants
Support consultant performance
Support consultant development
Support consultant progression
Provide clear direction
Provide clear feedback
Role-model consulting practices
Role-model BPM practices
Build positive team environment
Build inclusive team environment
Build high-performing team environment
Contribute to capability growth
Develop BPM methodologies
How You'll Work.
Team & Collaboration
Cross-functional coordination; Senior stakeholder engagement; Executive level engagement; Manager level engagement; Director level engagement
Communication Scope
Advisory sessions; Client conversations; Proposals; Pitches
Process & Methodology
Delivery leadership, Full delivery lifecycle
Full Job Description
**Why Join Us?** At Enfuse, you’ll lead Operational Intelligence engagements that sit at the intersection of process, people, data, and technology, helping clients solve real problems through process excellence, automation, and intelligent operations. You’ll translate complex business challenges into practical, scalable solutions, overseeing work across process modelling, workflow automation, low-code platforms, and AI-enabled capabilities. As a Manager, you’ll take full ownership of delivery quality, pace, and outcomes, building trusted relationships with senior stakeholders, steering decision-making, and ensuring solutions deliver real value and adoption. Alongside client delivery, you’ll play a key role in developing our people and capability — coaching consultants, role-modelling best practice, and contributing to the growth and maturity of the Op-i practice. **About the Role** A BPM-focused Operational Intelligence Manager at Enfuse is accountable for leading client engagements centred on establishing, scaling, and embedding Business Process Management (BPM) capabilities. They combine deep BPM expertise with strong advisory and commercial skills, helping clients design sustainable process-led operating models that unlock value from AI, automation, and digital transformation. The role also carries broader consulting Manager expectations: delivery leadership, stakeholder trust, people development, and contribution to business growth (including originating and expanding client opportunities). **Requirements** **Essential Experience** * 6+ years’ experience in management consulting or a comparable transformation role. * Proven experience advising organisations on BPM strategy, capability setup, or process-led transformation. * Experience establishing or maturing process frameworks, governance, and operating models within organisations. * Track record delivering process-centric change that drives measurable business outcomes. * Experience working in client-facing en
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