Public Consulting Group LLC

health, education, and human services

Manager,BusinessOpsAnalytics

$95–125k Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Business Ops Analytics at Public Consulting Group LLC. Skills: data and reporting lead, subject matter expert, Supervises and develops a small team, Manages the integration of school information systems with EDPlan, Develops recommendations to solve problems and issues related to data integrations, Independently manages multiple projects, designing processes, creating operational tools, providing data analytics products, Develops communication plan with clients, Identifies and elicits r”

What You'll Achieve.

results-orientation; Dedication to accomplishing goals and challenges presented by clients and management

Industry & Context.

health, education, and human services
Problems you'll solve

Develops recommendations to solve problems and issues; Identifies gaps and shortcomings and determine necessary workarounds; Ability to recognize issues and identify solutions; Creative problem-solving ability

Eligibility Requirements

Some travel required, This position is hybrid with travel/onsite requirements, be available during your set working hours, have a safe, private, and distraction-free environment in which to complete your work, be able to give your full attention to the completion of your PCG job duties, Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

What They're Looking For.

Must Have

Bachelors degree or 10 years' experience required, 5-10 years' relevant work experience, Expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures, Relies on extensive experience and judgment to plan and accomplish goals, Creative problem-solving ability and results-orientation, Commitment to exceptional client service and ability to lead confidently, Dedication to accomplishing goals and challenges presented by clients and management, Ability to interact with various levels of management and clients, Flexible, self-starter possessing intellectual curiosity, Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level, analytical and data analysis skills, Attention to detail and ability to work with large data sets while ensuring accurate results, Able to follow, critically evaluate, and improve upon current processes, Ability to recognize issues and identify solutions, Excellent oral presentation and written communication skills, Solid organizational and time management skills, Demonstrated expertise in all MS Office products and Tableau or other visual analytics software

Nice to Have

graduate degree preferred

What You'll Do.

Serves as data and reporting lead and subject matter expert within the EDU Innovations Team

Supervises and develops a small team of data analysts

Manages the integration of school information systems with EDPlan

Develops recommendations to solve problems and issues related to data integrations and communicates with other teams as determines and implements best practices both internally and externally

Independently manages multiple projects

creating operational tools and providing data analytics products for internal and client audiences

Develops communication plan with clients

Identifies and elicits requirements from key stakeholders in each engagement

Ability to work with clients and lead data integration efforts with the goal of automation

Identifies gaps and shortcomings and determine necessary workarounds

Plans and monitors ongoing project tasks

Delegates tasks and responsibilities to team members

trains and coach junior staff and directly overseeing the work of less experienced Analysts

Manages daily project functions and client interaction

How You'll Work.

Team & Collaboration

cross-functional coordination; communicates with other teams; Identifies and elicits requirements from key stakeholders in each engagement; Ability to interact with various levels of management and clients

Communication Scope

Excellent oral presentation and written communication skills; Develops communication plan with clients

Process & Methodology

Independently manages multiple projects, designing processes, creating operational tools, Plans and monitors ongoing project tasks, Delegates tasks and responsibilities, Ability to move multiple projects forward within a specific timeline and budget

Full Job Description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit [www.publicconsultinggroup.com](http://www.publicconsultinggroup.com). **Duties & Responsibilities** * Serves as data and reporting lead and subject matter expert within the EDU Innovations Team. * Supervises and develops a small team of data analysts. * Manages the integration of school information systems with EDPlan. * Develops recommendations to solve problems and issues related to data integrations and communicates with other teams as necessary; determines and implements best practices both internally and externally. * Independently manages multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences. * Develops communication plan with clients. * Identifies and elicits requirements from key stakeholders in each engagement. * Ability to work with clients and lead data integration efforts with the goal of automation. * Identifies gaps and shortcomings and determine necessary workarounds. * Plans and monitors ongoing project tasks. * Delegates tasks and responsibilities to team members. * Supervises, trains and coach junior staff and directly overseeing the work of less experienced Analysts * Manages daily project functions and client interaction. **Required Skills** * Expertise or ability to independently learn a variety of EDPlan concepts, practices

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