Grab
Technology
Manager,BusinessOperationsPlanning,Insights&Systems
Neural analysis suggests this role is
optimal for mid candidates.
“Manager, Business Operations Planning, Insights & Systems at Grab. Manage operational planning. Drive insights generation”
Industry & Context.
What You'll Do.
Manage operational planning
Drive insights generation
Oversee systems management
Coordinate cross-functional teams
Manage vendor relationships
Manage stakeholder expectations
Develop operational metrics
Plan resource allocation
Implement continuous improvement initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholder management
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team The Business Operations Planning, Insights & Systems team operates as a crucial Country Ops-wide horizontal that drives structural health, tactical roadmap planning, tech infrastructure optimization, and compliance guardrails. Sitting alongside Dax & Mex Ops Teams, this department functions as the operational steering wheel and analytical core of the country organization. Our overarching mission is to transform elite execution forces into strategic business owners, ensuring our front-line teams scale safely, eliminate operational friction, and make data-driven decisions that push the business forward. Get to Know the Role In this key role, you will lead a multi-disciplinary portfolio designed to act as a force multiplier for Country Operations. You will directly govern four core subfunctions—Strategic Projects & Insights, Central Ops Governance, Systems & Automation, and Operational Enablement—unifying the Driver and MEx Ops teams to eliminate functional silos. As a primary advisor to Central Operations Leadership, you will maintain operational guardrails, optimize localized systems and processes, and champion operational capability across teams. The Critical Tasks You Will Perform While your focus will be on executing the department's roadmap and keeping cross-functional tracking seamless, your daily activities will include: * You will facilitate country-level business planning cycles, maintain the quarterly OKR tracking matrix, and monitor operational performance metrics across verti
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