Freshworks

SaaS

Manager-BusinessDevelopment

£75–110k ~AI est. London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Manager - Business Development at Freshworks. Skills: Business Development, Sales leadership, AI GTM. Drive inbound outbound sales development. Collaborate cross-functional teams”

What You'll Achieve.

Exceed targets; Optimize conversion rates

Industry & Context.

SaaS
Problems you'll solve

Continuous improvement

What They're Looking For.

Must Have

3+ years experience building leading high performing Business Development, Familiarity with sales intelligence, Experience using data enrichment intent data tools, Data Driven approach performance management, Relentless focus continuous improvement, Expert understanding key top-of-funnel metrics, Ability think strategically, Exceptional attention detail execution, Fluency in English

Nice to Have

AI sales-tech stack mastery, Startup Hustle AI Innovation intersection

What You'll Do.

Drive inbound outbound sales development

Collaborate cross-functional teams

Train motivate Business Development team

Generate qualified opportunities

Align regional territory plans

Ensure tight feedback loop

Ensure proper qualification lead quality

Ensure appropriate follow-up

Train mentor lead Business Development Managers

Ensure BDMs develop maintain effective time management

Maximize productivity

Adhere territory hours metrics

Customize scripts market segments prospect types

Conduct weekly meetings 1:1s

Keep teams tracking towards goals

Provide detailed analysis reporting

Track key data points

Provide forecasts sales leadership

Direct collaboration Marketing teams

Define campaign strategies

Ensure success campaigns

Provide feedback recommendations marketing efforts

Drive AI first approach GTM

Leverage automation intent data buying signals

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales managers; Sales representatives; Sales departments; Marketing teams

Communication Scope

Writing skills; Listening skills

Process & Methodology

Playbook architecture

Full Job Description

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Freshworks is on a trajectory to $1B+, and our Business Development team is the tip of the spear. We are looking for a Data driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation. This isn’t a "sit back and report" management role. You are a Player-Coach. You will architect the playbooks, master the latest AI sales-tech stack, and lead a hungry team of BDMs to disrupt the UKI market. Job Description * Drive all aspects of inbound and outbound sales development, collaborate with cross-functional teams, train and motivate the Business Development team to generate qualified opportunities. * Work with sales managers and sales representatives to understand and align with regional territory plans * Ensure a tight feedback loop with the sales departments to ensure proper qualification, lead quality, and appro

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