Freshworks
SaaS
Manager-BusinessDevelopment
Neural analysis suggests this role is
optimal for mid candidates.
“Manager - Business Development at Freshworks. Skills: Business Development, Sales Management, AI Sales-tech. Drive inbound outbound sales development. Collaborate cross-functional teams”
What You'll Achieve.
Exceed targets
Industry & Context.
What They're Looking For.
Must Have
3+ years building leading BD, Data Driven approach performance management, Relentless focus continuous improvement, Expert understanding top-of-funnel metrics, Ability think strategically, Exceptional attention detail execution, Fluency in English
Nice to Have
Familiarity sales intelligence, Experience using data enrichment intent data tools
What You'll Do.
Drive inbound outbound sales development
Collaborate cross-functional teams
Train motivate Business Development team
Generate qualified opportunities
Align regional territory plans
Ensure tight feedback loop
Ensure proper qualification lead quality
Ensure appropriate follow-up
Train mentor lead BDMs
Develop maintain effective time management
Maximize productivity
Conduct pre-call planning
Adhere territory hours metrics
Customize scripts market segments
Conduct weekly meetings 1:1s
Keep teams tracking towards goals
Provide detailed analysis reporting
Track key data points
Provide forecasts sales leadership
Direct collaboration Marketing teams
Define campaign strategies
Ensure success campaigns
Provide feedback recommendations marketing efforts
Drive AI first approach GTM
Leverage automation intent data buying signals
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales managers; Sales representatives; Sales departments; Marketing teams
Communication Scope
Writing skills; Listening skills
Full Job Description
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Freshworks is on a trajectory to $1B+, and our Business Development team is the tip of the spear. We are looking for a Data driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation. This isn’t a "sit back and report" management role. You are a Player-Coach. You will architect the playbooks, master the latest AI sales-tech stack, and lead a hungry team of BDMs to disrupt the UKI market. Job Description * Drive all aspects of inbound and outbound sales development, collaborate with cross-functional teams, train and motivate the Business Development team to generate qualified opportunities. * Work with sales managers and sales representatives to understand and align with regional territory plans * Ensure a tight feedback loop with the sales departments to ensure proper qualification, lead quality, and appro
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