Pathward, N. A.

Financial Services

Manager,BSA/AMLOperations

₹75–110L ~AI est. Remote Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, BSA/AML Operations at Pathward, N. A.. Skills: BSA/AML Operations, Merchant Acquiring, Regulatory Reporting. Lead alert review. Lead case investigation”

What You'll Achieve.

Develop and maintain KPIs/KRIs; Contribute to Board reporting; Contribute to exam responses; Contribute to validation submissions; Contribute to management action plans

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Bachelor's degree required, 5–7 years of experience in BSA/AML investigations, 2 years focused on merchant acquiring, Demonstrated experience managing alert/case production teams, Demonstrated experience with SAR filing processes

Nice to Have

CAMS or equivalent AML certification strongly preferred, Advanced certifications (e.g., CFE) a plus

What You'll Do.

Lead case investigation

Lead regulatory reporting

Prepare SAR/CTR filings

Ensure investigative workflows align with policies

and report typologies

Provide direct oversight of analysts

Disposition partner referrals

Manage operational performance

Ensure adherence to SLAs

Ensure adherence to quality standards

Ensure adherence to production targets

Serve as subject-matter expert

Escalate high-risk matters

Escalate complex matters

Maintain current knowledge of regulations

Collaborate with BSA/AML peers

Collaborate with Sanctions Operations

Collaborate with Fraud Risk Management Operations

Collaborate with Program Risk Management

Collaborate with FCC Program

Implement remediation

Ensure training materials reflect current typologies

Support analyst development

Assign specialty queues

Develop and maintain KPIs/KRIs

Contribute to Board reporting

Contribute to exam responses

Contribute to validation submissions

Contribute to management action plans

Partner on partner oversight

Partner on deterioration signals

Partner on regulatory commitments

How You'll Work.

Team & Collaboration

Collaborate with BSA/AML peers; Collaborate with Sanctions Operations; Collaborate with Fraud Risk Management Operations; Collaborate with Program Risk Management; Collaborate with FCC Program

Full Job Description

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: The Manager, BSA/AML Operations is responsible for leading the alert review, case investigation, and regulatory reporting functions across Pathward's full BSA/AML risk footprint, including Issuing (prepaid, GPR, payroll, government benefit, and gift card programs), Lending (consumer and commercial), Tax/Refund products, Commercial DDA, Merchant Acquiring (sponsored merchants, payment facilitators, ISOs, and acquiring partners), Banking-as-a-Service (BaaS), and Partner-managed programs. This role manages a team of analysts who review alerts, investigate cases, and prepare SAR/CTR filings across these business lines. The Manager ensures that investigative workflows align with Pathward's BSA/AML policies, OCC supervisory expectations, FinCEN guidance, FFIEC BSA/AML Manual standards, and applicable card network compliance requirements, and that line-of-business-specific typologies including transaction laundering, structuring, layering, ERO fraud, refund fraud, merchant mi

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