Brex
Financial Services
Manager,BankingOperations
“Manager, Banking Operations at Brex. Skills: Banking operations, Payments, AI adoption, Team leadership. Lead Banking Operations analysts. Set priorities”
Industry & Context.
Root cause analysis; Exception management; Decision making
What They're Looking For.
Must Have
5+ years US banking operations, 5+ years payments operations, 5+ years compliance operations, 2+ years people management, Working knowledge money movement workflows, Working knowledge payment rails, Practical fluency AI tools, Clear written communication skills, Clear verbal communication skills, Builder mindset, Operational discipline
Nice to Have
Series 7, Series 63, Series 24, Accredited ACH Professional, Accredited Payments Professional, Experience multi-rail payment operations, Familiarity AML programs, Familiarity sanctions programs, Familiarity fraud programs, Familiarity transaction monitoring programs, Comfort using data, Comfort using dashboards, Comfort using SQL, Comfort using Excel, Comfort using AI tools, Experience using AI copilots, Experience using LLM-based tools, Experience leading through audits, Experience leading through incidents, Experience leading through regulatory exams, Experience leading high-severity escalations, Exposure working with external banking partners, Exposure working with vendors, Exposure working with fintech infrastructure providers
What You'll Do.
Lead Banking Operations analysts
Build high-accountability culture
Oversee payment monitoring
Ensure alerts reviewed on time
Ensure exceptions reviewed on time
Ensure escalations reviewed on time
Build scalable operating frameworks
Advance AI-native goals
Identify AI use cases
Partner on AI workflows
Partner with Compliance
Partner with Engineering
Partner with banking partners
Resolve issues quickly
Support operational readiness
Drive continuous improvement
Translate frontline insights
Provide clear reporting
Provide actionable recommendations
How You'll Work.
Team & Collaboration
Partner across product; Partner across engineering; Partner across compliance; Partner across customer-facing teams; Partner with Compliance; Partner with Legal; Partner with Product; Partner with Engineering; Partner with external banking partners
Communication Scope
Concise guidance; Actionable feedback; Leadership updates
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