Brex
Financial Services
Manager,BankingOperations
“Manager, Banking Operations at Brex. Skills: Banking operations, Payments operations, People management, AI adoption. Lead Banking Operations analysts. Set priorities”
Industry & Context.
Root cause analysis; Exception management; Complex decisions
What They're Looking For.
Must Have
5+ years US banking operations, 5+ years payments operations, 5+ years compliance operations, 2+ years people management, Working knowledge money movement workflows, Working knowledge payment rails, Practical fluency AI tools, Clear written communication skills, Clear verbal communication skills
Nice to Have
Series 7, Series 63, Series 24, Accredited ACH Professional, Accredited Payments Professional, Experience multi-rail payment operations, Familiarity AML programs, Familiarity sanctions programs, Familiarity fraud programs, Familiarity transaction monitoring, Comfort using data, Comfort using dashboards, Comfort using SQL, Comfort using Excel, Comfort using AI tools, Experience using AI copilots, Experience using LLM-based tools, Experience leading through audits, Experience leading through incidents, Experience leading through regulatory exams, Experience working with external banking partners, Experience working with vendors, Experience working with fintech infrastructure providers
What You'll Do.
Lead Banking Operations analysts
Build high-accountability culture
Oversee payment monitoring
Build scalable operating frameworks
Improve quality assurance
Improve escalation management
Improve coverage planning
Advance AI-native goals
Identify AI use cases
Partner on AI workflows
Partner with Compliance
Partner with Engineering
Partner with banking partners
Support operational readiness
Drive continuous improvement
Translate frontline insights
Provide clear reporting
Provide actionable recommendations
How You'll Work.
Team & Collaboration
Partner across product; Partner across engineering; Partner across compliance; Partner across customer-facing teams; Partner with Compliance; Partner with Legal; Partner with Product; Partner with Engineering; Partner with Treasury; Partner with Finance; Partner with banking partners
Communication Scope
Written communication; Verbal communication; Concise guidance; Actionable feedback; Leadership updates
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