Manager,BackofHouseOperations

Manage all departmental planning and execution of back of house operations

Partner directly with the Festival Promoter and Producer to adjust as necessary to meet all goals

Build radio channel matrix

communicate equipment order quantities

schedule radio pick-up hours

and work with radio vendor to execute equipment requirements on-site

Partner with Site Production to ensure all departments have enough workspace on-site

Manage all load-in and/or truck stop operations

which entails hiring a Gate Guard or Truck Stop Manager

creating a load-in operations plan

and making sure all load-in materials are in place to carry out proper procedures

Forecast staff catering needs

bid and employ staff catering vendors

produce accurate meal projections

and collaborate with the vendor(s) to construct dining operations

Build a staff advancing plan & timeline in collaboration with the site management

and lead the advancing team to execute and advance needs with all Insomniac staff and vendors

Partner with our travel agency to ensure adequate

cost-efficient travel accommodations for all staff

and assess hotel requests to ensure adherence to Insomniac’s travel policies

Create the staff guide and ensure it is distributed to all departments on site per show

Ensure OSHA-certified PPE is readily available to staff on-site

On-site festival responsibilities will be to manage the production and operations runner

be an information hub for all staff and vendors

and work with Producer to coordinate daily production meetings and help track timeline progress

Assist other departments on site as needed

look after the budget and operations of: credentials

artist dressing rooms

and artist transportation

The departmental forecast will be the responsibility of this manager with the ultimate goal of finishing out a show under budget or meeting budget

Manage festival guest list requests and operations

and audit allocations

Partner closely with the Procurement Manager to bid BOH assets & operations

and distribution of all credential assets

Design festival credential plan and asset order timeline with FOH and Project Managers

and facilitate a festival access control plan by creating credential boards with the support of the Security Director

Estimate staff and artist parking capacities

and communicate needs to FOH and Project Managers to acquire sufficient parking lot space

and manage all credential

and radio requests for each assigned show

Oversee and help facilitate our staff

and media check-in locations by making sure the hours of operations are efficient

the proper credentials are sufficiently ordered

and the check-in managers have properly staffed each check-in location

Build out credential check-in system

and train credentials staff to use system

Manage and work with Artist Relations

and Dressing Room team leads to ensure successful operation

Review artist hospitality rider requests

and ensure costs are aligned with the show budget

Fulfill artist dressing room needs by ordering adequate infrastructure to accommodate artist requirements

and hiring an artist decor team to maintain the Insomniac and/or Festival brand aesthetic

Manage an artist lounge team

help curate activations and vendors that align with the festival brand

and establish an experiential artist space

Collaborate with Front of House Manager and Artist Transportation Manager to implement an Artist Transportation traffic route

train and develop operational support team members