Bank Of America
Finance / FinServ
Manager
“Manager at Bank Of America. Skills: Tax Operations, Tax Documentation, Withholding and Remittance, Tax reporting. Perform Tax Outreach related tasks assigned as part of BAU delivery. Work closely with SMEs for knowledge transfer, process documentation and defining and building of controls to ensure smooth BAU delivery”
What You'll Achieve.
delivery of high quality results on various mandates; ensure smooth BAU delivery; mitigating financial risks; maintaining client satisfaction; enhance quality and better on-boarding experience for new hires; report progress in a routine manner
Industry & Context.
Proactively identify & communicate gaps in the business, as well as recommend controls (reports, procedural changes, governance routines) that can be leveraged to streamline the process
Work Timings: 07:30 PM to 04:30 AM, Job Location: Hyderabad
What They're Looking For.
Must Have
8-15 years of experience in Operations delivery, Experience in US / International Tax Operations Tax form solicitation, prior experience in Tax Documentation, W8/W9/FATCA/CRS Forms, Review change in reference data with potential Tax documentation impact, Validation of tax documentation, reviewed against regulatory requirements for validity, Withholding and Remittance - Calculating payments or applying withholding tax as applicable, Tax reporting (1099 and 1042 S) - Reporting account holder and payment information to required regulators and/or clients, Eye for detail and must be procedure focused to adhere to the Policy guidelines, Ability to understand and drive Front-to-Back Workflow, articulate and understand full product / transaction life cycle, Excellent Stake holder management (internal & external) across regions / functions / lines of business, Excellent verbal and written communication/presentation skills, Demonstrate ability to work within a team environment as well as individual accountability, Ability to guide other team members with desired domain expertise
Nice to Have
Project management skills, Tableau dashboard creation
What You'll Do.
Perform Tax Outreach related tasks assigned as part of BAU delivery
Work closely with SMEs for knowledge transfer
process documentation and defining and building of controls to ensure smooth BAU delivery
Support ad-hoc requirements of testing and validation arising out of system conversions
Create and publish MIS reports to stakeholders on the exceptions and highlight the risk
Evaluate the reports from time to time
identify opportunities to improvise and drive changes
Proactively identify & communicate gaps in the business
as well as recommend controls (reports
governance routines) that can be leveraged to streamline the process
Ensure Audit Readiness for the business
Ensure that SOPs and other governance documents are updated timely and accurately whenever there are any technology / process changes in the business
Design & streamline Quality Audit methodology
Rebuttal & Training/OJT processes for the business to enhance quality and better on-boarding experience for new hires
Proactively communicate and ensure visibility to leadership on the upcoming technology changes/enhancements
Impact Assessment based on the scope – Process/procedures
Systems etc. & lessons learnt
Act as project coordinator for various OpEx initiatives underway
Work with various teams to drive the agenda and report progress in a routine manner
How You'll Work.
Team & Collaboration
Work closely with SMEs for knowledge transfer, process documentation and defining and building of controls to ensure smooth BAU delivery; Engage with different senior stakeholders to discuss the under lying root cause of the issue; Excellent Stake holder management (internal & external) across regions / functions / lines of business; Demonstrate ability to work within a team environment as well as individual accountability; Ability to guide other team members with desired domain expertise; Work with various teams to drive the agenda and report progress in a routine manner
Communication Scope
Effective communication skills; Good negotiation skills; Excellent organizational skills; Excellent Stake holder management (internal & external) across regions / functions / lines of business; Excellent verbal and written communication/presentation skills
Process & Methodology
Act as project coordinator for various OpEx initiatives underway
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