Stanford Medicine Children's Health
Healthcare
Manager,AmbulatoryOperations
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“Manager, Ambulatory Operations at Stanford Medicine Children's Health. Skills: Ambulatory operations, Patient experience, Operational oversight. Provide operational oversight for daily site(s) management. Coordinate staffing”
What You'll Achieve.
Achieve fiscal accountability; Ensure smooth coordination; Achieve organizational goals; Enhance patient care; Enhance cost-effectiveness
Industry & Context.
Analyze operational challenges; Solve problems; Implement effective solutions
What They're Looking For.
Must Have
Bachelor's degree in a work-related discipline/field, Three (3) years of related experience in health care, business management, clinical services, or a related field, Three (3) years of administrative or managerial experience
What You'll Do.
Provide operational oversight for daily site(s) management
Manage patient experience standards
Manage site-level resource utilization
Manage operational budgets
Manage capital budgets
Monitor financial performance
Address budget variances
Partner with Administration
Develop site-specific operational plans
Execute site-specific operational plans
Apply Lean management principles
Apply Daily Management System principles
Streamline patient flow
Ensure consistent site operations
Establish administrative policies
Establish administrative procedures
Establish administrative standards
Communicate administrative policies
Communicate administrative procedures
Communicate administrative standards
Monitor administrative policies
Monitor administrative procedures
Monitor administrative standards
Respond to patient complaints
Analyze patient complaints
Identify patient complaint trends
Lead complaint resolution efforts
Participate in leadership committees
Participate in workgroups
Participate in interdepartmental initiatives
Support onboarding of new providers
Support onboarding of new staff
Anticipate practice needs
Align staffing models with patient demand
Align staffing models with new service offerings
Collaborate with physicians
Collaborate with allied health professionals
Develop operational improvements
Coordinate space planning
Coordinate building transitions
Coordinate special projects
Coordinate technology needs
Coordinate equipment needs
Ensure compliance with quality standards
Ensure compliance with policies
Ensure compliance with federal regulations
Ensure compliance with state regulations
Ensure compliance with local regulations
Implement process improvements for patient flow
Implement process improvements for appointment scheduling
Implement process improvements for resource utilization
Enhance cost-effectiveness
How You'll Work.
Team & Collaboration
Across all levels; With clinical leaders; With administrative leaders; With physicians and staff
Communication Scope
Adjust communications
Process & Methodology
Project management processes, Operational improvement methodologies
Full Job Description
At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00023538-2654634 JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. The Ambulatory Operations Manager oversees the operations of ambulatory sites to create a cohesive and aligned patient-centered experience throughout the ambulatory network. The Ambulatory Operations Manager provides leadership and oversight to staff, coordinates resources, and supports physicians and clinical leadership to ensure efficient operations, compliance with quality standards, and strong patient outcomes. This role also participates in strategic planning, space management, and process improvement initiatives to support the long-term growth of ambulatory services. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must
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