Stanford Medicine Children's Health

Healthcare

Manager,AmbulatoryOperations

$0–0k Palo Alto, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Manager, Ambulatory Operations at Stanford Medicine Children's Health. Skills: Ambulatory operations, Patient experience, Operational oversight. Provide operational oversight for daily site(s) management. Coordinate staffing”

What You'll Achieve.

Achieve fiscal accountability; Ensure smooth coordination; Achieve organizational goals; Enhance patient care; Enhance cost-effectiveness

Industry & Context.

Healthcare
Problems you'll solve

Analyze operational challenges; Solve problems; Implement effective solutions

What They're Looking For.

Must Have

Bachelor's degree in a work-related discipline/field, Three (3) years of related experience in health care, business management, clinical services, or a related field, Three (3) years of administrative or managerial experience

What You'll Do.

Provide operational oversight for daily site(s) management

Manage patient experience standards

Manage site-level resource utilization

Manage operational budgets

Manage capital budgets

Monitor financial performance

Address budget variances

Partner with Administration

Develop site-specific operational plans

Execute site-specific operational plans

Apply Lean management principles

Apply Daily Management System principles

Streamline patient flow

Ensure consistent site operations

Establish administrative policies

Establish administrative procedures

Establish administrative standards

Communicate administrative policies

Communicate administrative procedures

Communicate administrative standards

Monitor administrative policies

Monitor administrative procedures

Monitor administrative standards

Respond to patient complaints

Analyze patient complaints

Identify patient complaint trends

Lead complaint resolution efforts

Participate in leadership committees

Participate in workgroups

Participate in interdepartmental initiatives

Support onboarding of new providers

Support onboarding of new staff

Anticipate practice needs

Align staffing models with patient demand

Align staffing models with new service offerings

Collaborate with physicians

Collaborate with allied health professionals

Develop operational improvements

Coordinate space planning

Coordinate building transitions

Coordinate special projects

Coordinate technology needs

Coordinate equipment needs

Ensure compliance with quality standards

Ensure compliance with policies

Ensure compliance with federal regulations

Ensure compliance with state regulations

Ensure compliance with local regulations

Implement process improvements for patient flow

Implement process improvements for appointment scheduling

Implement process improvements for resource utilization

Enhance cost-effectiveness

How You'll Work.

Team & Collaboration

Across all levels; With clinical leaders; With administrative leaders; With physicians and staff

Communication Scope

Adjust communications

Process & Methodology

Project management processes, Operational improvement methodologies

Full Job Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00023538-2654634 JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. The Ambulatory Operations Manager oversees the operations of ambulatory sites to create a cohesive and aligned patient-centered experience throughout the ambulatory network. The Ambulatory Operations Manager provides leadership and oversight to staff, coordinates resources, and supports physicians and clinical leadership to ensure efficient operations, compliance with quality standards, and strong patient outcomes. This role also participates in strategic planning, space management, and process improvement initiatives to support the long-term growth of ambulatory services. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must

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