Jerry. ai

car ownership

Manager,AIAgentsandPlatform

United States FULL TIME
The Brief

“Manager, AI Agents and Platform at Jerry. ai. Skills: AI Agents, Platform, LLMs, automation. Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout. Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy”

What You'll Achieve.

automates >70% of inbound sales and service requests; Drive systematic improvement in answer quality, customer satisfaction, and automation rates

Industry & Context.

car ownership
Problems you'll solve

Optimistic Problem-Solver; You are a "how can we" thinker who seeks constant improvement and thrives on owning high-impact metrics; familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses

What They're Looking For.

Must Have

3+ years of experience in management consulting or technical product management at a fast-paced startup, Proven interest in modern LLM systems and a desire to work in a regulated production environment, Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards, A track record of taking complex, strategic ideas and turning them into scalable, production-grade products

What You'll Do.

Lead end-to-end development for our AI platform and customer experiences

from initial roadmap to global rollout

Partner with engineers to design prompt strategies

evaluation frameworks

and guardrails—balancing latency

Serve as the technical translator between engineering and the broader organization

establishing AI best practices and platform standards

Drive systematic improvement in answer quality

customer satisfaction

and automation rates through rigorous experimentation

Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation

defining how modern LLM systems

human-in-the-loop feedback

and computer-use agents redefine an entire industry

not just optimizing flows

How You'll Work.

Team & Collaboration

Partner with engineers; Serve as the technical translator between engineering and the broader organization

Process & Methodology

Lead end-to-end development, initial roadmap to global rollout

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