ASSPL
E-Commerce
Manager,AccountManagement,Softlines2
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Account Management, Softlines2 at ASSPL. Skills: Account management, Team leadership, Business growth. Lead a team of Account Managers. Develop business strategies”
What You'll Achieve.
Deliver growth; Deliver positive seller experience; Achieve results through team; Achieve business goals; Accelerate seller growth; Improve seller experience
Industry & Context.
Analyze data; Assess performance drivers; Identify opportunities
What They're Looking For.
Must Have
6+ years of sales experience, Experience analyzing data, Experience with retail and wholesale landscape in India, Experience managing teams, Experience planning, managing and closing competitive sales efforts, Experience proactively growing customer relationships
Nice to Have
Experience influencing C-level executives, Experience training/on-boarding new members
What You'll Do.
Lead a team of Account Managers
Develop business strategies
Implement business strategies
Iterate on business strategies
Drive strategic business objectives
Drive operational objectives
Create strategies for business goals
Execute strategies for business goals
Focus on selection expansion
Leverage Fulfillment channels
Develop merchandising strategy
Improve catalog quality
Collaborate with stakeholders
Align programs and initiatives
Identify potential growth avenues
Contribute to goal setting
Align team goals with organizational goals
Identify input metrics that drive growth
Improve customer experience
Improve seller experience
Manage and deliver against complex goals
Make tradeoffs between seller needs and strategic investment
Implement metrics to record success
Implement metrics to record quality
Use metrics to guide work
Uncover hidden areas of opportunity
Build relationships with sellers
Cultivate relationships with sellers
Monitor seller satisfaction results
Investigate feedback trends
Establish improvement plans
Manage expectations with Account Managers
Use customer feedback for strategic development
Use market growth trends for strategic development
Analyze key metrics for strategic development
Develop features that accelerate seller growth
Develop programs that accelerate seller growth
Develop features that improve seller experience
Develop programs that improve seller experience
Spot areas of unnecessary process
Spot areas of inefficiency
Identify process improvements
Optimize process improvements
Scale process improvements
Drive efficiencies through tools
Drive efficiencies through processes
Develop mechanisms to create accountability
Manage recruiting efforts
Hire across direct team
Hire across broader organization
Act as a thought leader
Define success criteria
Understand business needs of sellers
Contribute to strategic plans
Contribute to strategic documents
Partner with external teams
Align programs with external teams
Align initiatives with external teams
Drive growth with external teams
Manage hiring efforts
How You'll Work.
Team & Collaboration
Collaborate with stakeholders; Cross-functional teams; Partner with external teams
Full Job Description
We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you! Key job responsibilities Business Growth · Contribute to goal setting for your team to align with organizational goals. · Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller need
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