ADCI

Sales, Advertising, Account Management, Retail

Manager,AccountManagement,NAAVS

₹22–35L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Account Management, NA AVS at ADCI. Skills: Account management, Vendor management, Business growth. Lead team of Account Managers. Prioritize strategic initiatives”

What You'll Achieve.

Improve business input metrics; Drive business growth; Improve end customer experience; Create great customer experience

Industry & Context.

Sales, Advertising, Account Management, Retail
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

5+ years digital advertising, 5+ years client facing roles, 5+ years data analysis experience, Experience analyzing data, Experience assessing performance drivers, Experience influencing stakeholders, Experience with sales CRM tools

Nice to Have

2+ years mentoring experience, 2+ years leading experience, 2+ years coaching experience

What You'll Do.

Lead team of Account Managers

Prioritize strategic initiatives

Provide escalation support

Identify business input metrics

Improve business input metrics

Manage end to end goal setting

Build relationships with Selling Partners

Build joint business plan action items

Act as escalation point

Define success criteria

Understand business needs

Lead recruiting efforts

Manage Selling Partner needs

Monitor Selling Partner satisfaction

Analyze feedback trends

Establish improvement plans

How You'll Work.

Team & Collaboration

Collaborating with Selling Partners; Collaborating with internal teams; Collaborating with Amazon programs

Full Job Description

About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processe

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