Kaseya
Technology
Manager,AccountManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Account Management at Kaseya. Skills: Account Management, Revenue Growth, Team Leadership. Lead Account Managers. Mentor Account Managers”
What You'll Achieve.
Achieve team revenue targets; Improve customer retention; Reduce churn; Build high-performing team
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
Fluent English (C1/C2), Experience in Account Management, Customer Success, or Sales in SaaS or technology, Experience leading or mentoring a team, Track record of revenue growth, renewals, and customer retention, Experience managing mid-market or enterprise clients, Proficiency with CRM tools
Nice to Have
Salesforce, HubSpot, or similar platforms proficiency
What You'll Do.
Lead Account Managers
Mentor Account Managers
Develop Account Managers
Drive performance culture
Deliver on upsell targets
Deliver on cross-sell targets
Deliver on renewal targets
Build strategic account plans
Develop executive-level relationships
Position as trusted advisor
Align solutions to business outcomes
Monitor forecast accuracy
Optimize processes within Salesforce
Collaborate with Customer Success
Collaborate with Support
Collaborate with Product
Analyze account performance
Identify growth opportunities
Provide insights to leadership
Provide reporting to leadership
How You'll Work.
Team & Collaboration
Partner with Sales; Collaborate with Customer Success; Collaborate with Support; Collaborate with Product
Communication Scope
Negotiation; Stakeholder management
Full Job Description
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Manager, Account Management Medellín, Colombia About the Role We are hiring a Manager, Account Management to lead a fast-growing team in Medellín, focused on customer expansion, retention, and revenue growth across global accounts. This is a high-impact leadership role where you will develop top-tier talent, strengthen client partnerships, and drive measurable business outcomes. You’ll operate at the intersection of Sales, Customer Success, and Product, ensuring our customers maximize value while uncovering new growth opportunities. This role is ideal for a results-driven leader who thrives in a dynamic, KPI-driven SaaS environment. Key Responsibilities Lead & Scale a High-Performing Team Recruit, mentor, and develop Account Managers in Medellín Drive a performance culture centered on accountability, coaching, and continuous improvement Own Revenue Growth Deliver on upsell, cross-sell, and renewal targets across assigned portfolios Build strategic account plan
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