Rbc

Manager,AccountEnablementAPAC

Putrajaya, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Account Enablement APAC at Rbc. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, data strategy, account enablement, operational understanding, strategic thinking. Lead the Account Enablement & SSI team activities within APAC. Manage the Account Enablement team in APAC”

What You'll Achieve.

consistently delivering value to our business teams through our active work and influence; consistently deliver high quality services; optimise processes, reducing manual effort and cycle time; reduce cycle time, reduce manual effort and improve both end user experiences and realize cost savings; proactively seek out efficiencies in processes; production of appropriate metrics; ensure Standard Settlement instructions are loaded/verified in a timely and accurate manner for all business lines supported; mitigate reputational and business risk

Industry & Context.

Problems you'll solve

Identify, analyze and address strategic and tactical issues, opportunities and potential threats that face the Account Enablement space; root cause analysis

Eligibility Requirements

Local MY Hours: 9AM-6PM

What They're Looking For.

Must Have

Solid understanding of data strategy and account enablement practices, account enablement & operational understanding, consulting skill set: strategic thinking and ability to identify key drivers, core assumptions, and significant trends, Excellent oral and written communication skills, Excellent team working capabilities, Ability to network and build relationships, Working knowledge of SSI’s, Ability to multi-task and quickly adapt to new processes, Ability to be flexible, innovative, organized, Firm understanding of how Capital Markets operates and familiarity with traditional Capital Markets product offerings, Previous experience of party data management in trading and settlement systems, Experience of working in a data management function within an Investment Bank, ability to prioritize under both normal and pressure situations, MS Office – Should be highly proficient, primarily in the use of Excel, Basic knowledge of payment message SWIFT Standards, Previous experience of setting up Standard Settlement Instruction (SSIs)

Nice to Have

Working Knowledge of SQL, Working knowledge of Bloomberg, Working knowledge of electronic platforms, Working Knowledge of regulatory reporting

What You'll Do.

Lead the Account Enablement & SSI team activities within APAC

Manage the Account Enablement team in APAC

account and SSI data in Capital Markets front and back office systems

Ensure that all accounts are cross referenced into the supporting DM repositories

Support activities in client data and KYC to facilitate onboarding

Interact with stakeholders regarding initiatives that relate to account & enablement activities

Work with the other internal CADS teams as well as external business partners in ensuring that we consistently deliver high quality services

analyze and address strategic and tactical issues

opportunities and potential threats that face the Account Enablement space

Look to enhance operational effectiveness to optimise processes

reducing manual effort and cycle time

Maintain client and account level data in Capital Markets front and back office systems

Manage requests from multiple business understand end to end process and trade flows

Maintain accuracy across all trading & settlement systems for account set-ups/updates

Act as a subject matter expert on Client Enablement projects

Be consistent and effective in setting up

cancelling and managing settlement instructions in the Front and Back Office system

Use appropriate tools and exception management processes to ensure data quality

Work collaboratively with business partners

Ensure that all accounts/Enablements are cross referenced into the supporting DM repositories

Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations

Management of data attributes related to regulatory data initiatives

Find innovative solutions to optimizing the account Enablement processes

Work with CM Operations to determine if there are further Account Enablement practices that can be centralized into CADS

Work collaboratively with business partners

IT and Data Management to understand their requirements and relevant business processes in order to deliver new capabilities effectively

Optimize the account enablement processes in order to reduce cycle time

reduce manual effort and improve both end user experiences and realize cost savings

Stay close to industry best practices in account enablement

client data and KYC management

finding ways to incorporate improvements back into the team

Strive to proactively seek out efficiencies in processes

Engagement with CADS globally regarding initiatives related to account management

Management of data attributes related to regulatory data initiatives

production of appropriate metrics and root cause analysis

Review of source system reconciliations – perform root cause analysis

Review of exception queues - perform root cause analysis

To ensure Standard Settlement instructions are loaded/verified in a timely and accurate manner for all business lines supported

Seeks to mitigate reputational and business risk

Lead the team effectively – development

objectives and performance management

Ensure team is consistent and effective in setting up

cancelling and managing settlement instructions in the Front and Back Office systems

Participate in client account reviews representing the Account Enablement processes

Continue to evolve communications strategy to downstream consumers and business partners

Participate in broader internal and external CADS forums

How You'll Work.

Team & Collaboration

cross-functional coordination; Interact with stakeholders regarding initiatives that relate to account & enablement activities; Work with the other internal CADS teams as well as external business partners; Work collaboratively with business partners, QTS and CADS alike; Work collaboratively with business partners, IT and Data Management; Excellent team working capabilities

Communication Scope

Excellent oral and written communication skills

Process & Methodology

strategic thinking, ability to identify key drivers, core assumptions, and significant trends

Full Job Description

**_Job Description_** **What is the opportunity?** The Client & Account Data Solutions Group (CADS) is responsible for driving the overall data strategy and data management goals for RBC CM. The team is accountable for ensuring that the organization is aware of our data intent, that all of our solutions are aligned to our intent and that we are consistently delivering value to our business teams through our active work and influence. The Account Enablement & SSI team is accountable for the implementation and maintenance of the reference data that is used in our operational processes, accountable for maturing our data governance controls as well as participating actively in business and regulatory initiatives that have a significant data impact. This role will : * Lead the Account Enablement & SSI team activities within APAC * Manage the Account Enablement team in APAC * Maintain client, account and SSI data in Capital Markets front and back office systems. * Ensure that all accounts are cross referenced into the supporting DM repositories * Support activities in client data and KYC to facilitate onboarding. * Interact with stakeholders regarding initiatives that relate to account & enablement activities * Work with the other internal CADS teams as well as external business partners in ensuring that we consistently deliver high quality services * Identify, analyze and address strategic and tactical issues, opportunities and potential threats that face the Account Enablement space * Look to enhance operational effectiveness to optimise processes, reducing manual effort and cycle time ****Local MY Hours: 9AM-6PM**** **What will you do?** * Maintain client and account level data in Capital Markets front and back office systems. * Manage requests from multiple business areas; understand end to end process and trade flows. * Maintain accuracy across all trading & settlement systems for account set-ups/updates * Act as a subject matter expert on Client Enablement projects

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