Mastercard
Manager,AbsenceManagement&TimeTrackingProcessDesign&OptimizationLead(GBSCPeople&Capability)
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“Manager, Absence Management & Time Tracking Process Design & Optimization Lead (GBSC People & Capability) at Mastercard. Skills: Absence management, Time tracking, Process design, Process optimization. Design global absence processes. Optimize global absence processes”
What You'll Achieve.
Ensure accurate payroll; Ensure statutory compliance; Ensure consistent operational outcomes; Achieve scalable processes; Achieve compliant processes; Achieve digitally enabled processes
Industry & Context.
Root cause analysis; Troubleshooting; Analytical skills
What They're Looking For.
Must Have
7+ years of experience in absence management, 7+ years of experience in leave administration, 7+ years of experience in time and attendance operations, 7+ years of experience in workforce management, 7+ years of experience in HR process design, Demonstrated experience designing global HR processes, Demonstrated experience standardizing global HR processes, working knowledge of Workday Absence, working knowledge of Workday Time Tracking, working knowledge of comparable platforms, working knowledge of vendor ecosystems, Solid understanding of statutory leave frameworks, Solid understanding of labor regulations, Solid understanding of audit requirements, Solid understanding of operational risk, analytical skills, stakeholder engagement skills, influencing skills, Enterprise-first mindset
What You'll Do.
Design global absence processes
Optimize global absence processes
Improve global absence processes
Design global leave processes
Optimize global leave processes
Improve global leave processes
Design global time tracking processes
Optimize global time tracking processes
Improve global time tracking processes
Ensure regulatory compliance
Ensure operational clarity
Ensure system enablement
Ensure positive employee experience
Ensure positive manager experience
Apply process architecture
Apply process documentation
Apply process enablement frameworks
Determine eligibility
Manage exception handling
Manage payroll integrations
Manage reconciliation
Enable accurate payroll
Enable statutory compliance
Define global process standards
Define performance metrics
Partner with leadership
Support process design initiatives
Support process optimization initiatives
Develop process flows
Accommodate statutory variation
Accommodate policy variation
Accommodate labor law variation
Define structured approaches
Articulate global standards
Articulate required controls
Articulate allowable deviation
Function as process design lead
Function as trusted advisor
Align with Workday Absence
Align with Workday Time Tracking
Align with downstream integrations
Support enhancement testing
Support implementation testing
Validate process designs
Validate system enablement
Leverage performance metrics
Identify error drivers
Identify compliance risks
Identify improvement opportunities
Support cross-functional alignment
Assess process impacts
Support policy impact analysis
Communicate with stakeholders
Embed enterprise-first thinking
Maintain process integrity
Maintain process compliance
Maintain continuous optimization
How You'll Work.
Team & Collaboration
Partner with People & Capability; Partner with HR Operations; Partner with Leave; Partner with Benefits; Partner with Payroll; Partner with Product & Engineering; Partner with Risk teams; Collaborate with Leave Administration providers; Collaborate with Payroll; Collaborate with Benefits; Collaborate with Labor Relations; Collaborate with Technology; Collaborate with Risk & Compliance partners
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Absence Management & Time Tracking Process Design & Optimization Lead (GBSC People & Capability) ### Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Who is GBSC? The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what’s next. More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product. About the Role The Manager, Process Design & Optimization – Absence Management & Time Tracking is responsible for designing, optimizing, and
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