Express Oil Change & Tire Engineers
Automotive
ManagementTrainingProgram
Neural analysis suggests this role is
optimal for mid candidates.
“Management Training Program at Express Oil Change & Tire Engineers. Skills: Sales experience, Management experience. Create results for customers. Create results for teammates”
What You'll Achieve.
Consistently creating results
Industry & Context.
Prolonged periods of standing, Prolonged periods of stooping, Prolonged periods of bending, Exerting 50-100 lbs force occasionally, Exerting 10-25 lbs force frequently, Exerting greater than 10 lbs force constantly, Move objects, Working at production rate pace, Pushing materials, Pulling materials
What They're Looking For.
Must Have
High level of motivation, Hands-on management skills, Top-notch customer service skills, Desire to build long term trust, Effective communication skills, Interpersonal skills
Nice to Have
Automotive experience helpful
What You'll Do.
Create results for customers
Create results for teammates
Create results for the company
Ensure customers are greeted courteously
Provide high level of customer service
Schedule service appointments
Answer questions in person
Answer questions on the telephone
Consult customers on service needs
Keep customers updated on vehicle progress
Provide customer with positive experience
Meet company's high level of expectations
Maintain company's high level of expectations
Exceed company's high level of expectations
Involve in store operation aspects
Communicate accurately to teammates
Communicate accurately to technicians
Establish time commitments
Take on additional duties
How You'll Work.
Team & Collaboration
Communicate accurately to teammates; Communicate accurately to technicians
Communication Scope
Effective communication; Interpersonal skills
Full Job Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): * Consistently creating results for customers, teammates and the company * Responsible for ensuring the customers are greeted courteously and receive a high level of customer service * Scheduling service appointments and answering questions in person and on the telephone * Consulting customers on their service needs and keeping customers updated on the progress of their vehicles * Providing the customer with a positive experience * Ensuring our company’s high level of expectations are met, maintained, and exceeded * Involvement in every aspect of the store operation * Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers * Ability to step in when necessary to take on additional duties ## Qualifications We are looking for: * High level of motivation with han
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