Carmax
ManagementAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Management Assistant at Carmax. Skills: Store operations support, Administrative tasks, Customer service. Coordinate hiring and onboarding processes. Schedule interviews”
What You'll Achieve.
Ensure seamless experience for job applicants; Ensure seamless experience for new associates; Deliver best-in-class experience for associates; Deliver best-in-class experience for customers; Maintain operational excellence
Industry & Context.
Work varied schedules, Work nights, Work weekends, Work holidays
What They're Looking For.
Must Have
Ability to read, interpret, and accurately transcribe data, Organizational skills and attention to detail, Proficiency in word processing, spreadsheets, and intermediate PC skills, Effective communication skills, Ability to multi-task and prioritize, Maintain confidentiality of records and reports, Flexibility to work varied schedules
What You'll Do.
Coordinate hiring and onboarding processes
Prepare documentation
Manage applicant records
Facilitate new associate orientation
Ensure timely completion of required documentation and training
Maintain accurate personnel files
Provide customer service support
Answer customer questions
Assist with paperwork
Process sales paperwork
Process auction paperwork
Handle cash management tasks
Support Business Office operations
Mentor new associates
Health and Safety requirements
Maintain a clean and orderly work area
How You'll Work.
Team & Collaboration
Business Operations team; Interacting with customers and associates
Communication Scope
In person communication; Phone communication; Written communication
Full Job Description
7807 - Kenosha Automall - 8200 120th Ave, Kenosha, Wisconsin, 53142 CarMax, the way your career should be! **Position Overview** As a Management Assistant, you will play a key role in supporting store operations by assisting managers with hiring, onboarding, and orientation processes. As a member of the Business Operations team, this position ensures a seamless experience for job applicants and new associates while also providing exceptional customer service and operational support across sales, auction, and appraisal functions. You’ll manage critical administrative tasks such as cash handling, paperwork processing, and system updates, all within a fast-paced, team-oriented environment. Your attention to detail and ability to multitask will help maintain operational excellence and deliver a best-in-class experience for both associates and customers. **Why CarMax?** At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. **Role Responsibilities** * Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday. * Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files. * Provide customer service support by greeting customers, answering questions, and assisting with paperwork. * Process sales and auction paperwork, including DMV documentation and dealer registration. * Handle cash management tasks, including deposits, safe handling, and multiple payment types. * Support Business Office operations and mentor new associates as needed. * Follow CarMax Environment
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