Carmax

ManagementAssistant

$45–65k ~AI est. Kenosha, Wisconsin, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Management Assistant at Carmax. Skills: Store operations support, Administrative tasks, Customer service. Coordinate hiring and onboarding processes. Schedule interviews”

What You'll Achieve.

Ensure seamless experience for job applicants; Ensure seamless experience for new associates; Deliver best-in-class experience for associates; Deliver best-in-class experience for customers; Maintain operational excellence

Industry & Context.

Eligibility Requirements

Work varied schedules, Work nights, Work weekends, Work holidays

What They're Looking For.

Must Have

Ability to read, interpret, and accurately transcribe data, Organizational skills and attention to detail, Proficiency in word processing, spreadsheets, and intermediate PC skills, Effective communication skills, Ability to multi-task and prioritize, Maintain confidentiality of records and reports, Flexibility to work varied schedules

What You'll Do.

Coordinate hiring and onboarding processes

Prepare documentation

Manage applicant records

Facilitate new associate orientation

Ensure timely completion of required documentation and training

Maintain accurate personnel files

Provide customer service support

Answer customer questions

Assist with paperwork

Process sales paperwork

Process auction paperwork

Handle cash management tasks

Support Business Office operations

Mentor new associates

Health and Safety requirements

Maintain a clean and orderly work area

How You'll Work.

Team & Collaboration

Business Operations team; Interacting with customers and associates

Communication Scope

In person communication; Phone communication; Written communication

Full Job Description

7807 - Kenosha Automall - 8200 120th Ave, Kenosha, Wisconsin, 53142 CarMax, the way your career should be! **Position Overview** As a Management Assistant, you will play a key role in supporting store operations by assisting managers with hiring, onboarding, and orientation processes. As a member of the Business Operations team, this position ensures a seamless experience for job applicants and new associates while also providing exceptional customer service and operational support across sales, auction, and appraisal functions. You’ll manage critical administrative tasks such as cash handling, paperwork processing, and system updates, all within a fast-paced, team-oriented environment. Your attention to detail and ability to multitask will help maintain operational excellence and deliver a best-in-class experience for both associates and customers. **Why CarMax?** At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. **Role Responsibilities** * Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday. * Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files. * Provide customer service support by greeting customers, answering questions, and assisting with paperwork. * Process sales and auction paperwork, including DMV documentation and dealer registration. * Handle cash management tasks, including deposits, safe handling, and multiple payment types. * Support Business Office operations and mentor new associates as needed. * Follow CarMax Environment

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